Question about Whirlpool GB9SHKXL Bottom Freezer Refrigerator

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My bottom freezer is making ice but not keeping the food frozen

My whirlpool bottom freezer is actually making ise but not keeping the food completely frozen. There is ice build up on the back wall of the freezer and it's supposed to have automatic defrost. My husband just took the back off the fridge and there is ice everywhere????????

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The flow tubes are blocked.You will need to defrost the unit,unplug and pull off as much ice as possible.You can put pans of hot water in the freezer.

Posted on Feb 12, 2009

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