Question about Dell Dimension 3000 PC Desktop

3 Answers

Have a charge on my visa card for TB AOL perfect Disk Live

Please, Please.......... could you stop charging for services you are saying that you are providing me but i am not using and never ever signed for.

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  • Anonymous Feb 24, 2009

    Onmy visa statement for Jan. 22, 2008 ----There was a charge for $4.99 ------

    On my visa statement for Jan.22, 2008----I received acharge for $4.99---I have never use this nor do I do not want it

    i have never use this ---

  • Anonymous Mar 02, 2009


  • lynda kendrick Mar 02, 2009

    I am being charged also - can't find anything on AOL that will let me cancell this charge ..Any suggestions?

  • lynda kendrick Mar 02, 2009

    I want to cancel this charge every month on my bank account. Can NOT find any assisstance from AOL ...other than deleating my account with them.

  • James Wilkins Mar 05, 2009

    I am being charged $4.99 for something I did not sign up for, let alone know what the charge is for.

  • James Wilkins Mar 05, 2009

    I am being charged $4.99 a month for something that I have no knowledge of ever giving AOL permission to charge me for. Please stop these charges or tell me why you're charging my account.

  • Anonymous Mar 27, 2009

    Ihave a charge on my credit card for this service please stop this charge

  • ZYGOTEoGAMET Mar 29, 2009

    I just noticed the same additional AOL charges on my Visa today as well. It's a $4.99 charge on the 3rd of each month since 01/03/2009 for 'AOL Perfect Disk Live". I have no idea what that is! This doesn't suprize me as in 2004 I was charged by AOL for Music Net & Voice Mail for over 4 months before I noticed, neither of which I had ever used or asked for. And AOL NEVER returns any money either, they only give you however many "FREE" months of AOL service as a compensation & evertime I've called about these bogus charges the service Rep repeatedly pushed me to sign up for a 30 day free trial of the very services I was erroneously charged for that I never askd for in the first place! Now, with this problem, I can't even get my AOL billing to come up so I can review it. There are only 2 solutions to combat AOL's thievery: 1) Buy 1 of those prepaid Green Dot Credit Cards at the drug store & only put the exact amount of your monthly AOL bill so they can't steal any additional money from you. But there is a catch to this... there is about a $5 charge to put money on the Green Dot card & AOL doesn't like not having access to your regular credit card so they charge an additional $5 a month for using any prepaid card! Or we could all just subscribe to a different ISP that can be trusted. I know that's what I'm going to do ASAP! AOL CANNOT BE TRUSTED WITH YOUR BILLING INFO EVER!

  • Anonymous Apr 01, 2009

    i have been charged for the same thing and i want to change this also but i can't never get anywhere .i called aol they said where to go but still no luck.i'm tried of being charged for something that i don't know what it is.

  • Anonymous Apr 01, 2009

    aol is charging me for perfect disk and i dont have aol

  • jerrywhip2 Apr 06, 2009

    have a charger on my visa for disk live .

    i did not order or ask for upsets me that .you can use my visa with

    out my permission.

  • Rbergeron69r Apr 13, 2009

    I have been charged for a service I never wanted. I pay 9.99 for a service, then comes another 9.94 for something i have no idea what it is. I could get high speed , for that price,but I can't afford it.So please stop charging me the extra money. You should give me credit for the months I got charged. Rob.

  • Anonymous May 09, 2009

    why you charge me $3.99 each month, without reason , purchase on even nothing

  • Anonymous May 09, 2009

    SAME , Billing me $4.95 month of april 2009. Please give solution.


    Richard Gray

  • Jean Casseus
    Jean Casseus May 11, 2010

    Did you try to contact AOL on these charges?



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Its only between you and AOL could resolve this issues. Please contact the AOL about that matter. this site is nothing to do about AOL . its only AOL do business with you.

anyway thank,


Posted on Feb 12, 2009

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Had 2 cancel my credit card account, gave me the run around. tried 2 make it as difficult as possible so they could keep charging me. wrong just wrong

Posted on Jun 13, 2010

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Every month im being charged 4.99 and i never order this product
i had the problem before im getting very tierd of this iv been with
aol fore a long time and i dont want to cancel

Posted on Apr 24, 2010

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I have a charge on my visa card for TB AOL perfect Disk Live for 4 months and I did not order and I want it taken off of my computer at once. If not you then who can I contact. Thanks

My credit card is currently being billed for a subscription to an AOL product called PerfectDisk Live. How can I cancel this subscription that I signed up for on AOL?

PerfectDisk Live is a subscription that is only offered by AOL and is not a Raxco supported product. For this reason, Raxco does not have access to your billing or account information. Raxco has received numerous inquiries regarding this subscription and we understand the reason for the confusion.
We have contacted AOL Customer Service regarding this matter and they have assured us that they will take care of any customers that wish to cancel their subscription. They asked if we could provide the instructions below to customers that contact Raxco regarding this matter.
Please email your cancelation request to To help AOL expedite your request, please include your full name, any other screen names, and your billing phone number. Also, make sure that your request that you wish to cancel your subscription to PerfectDisk Live.

This is from the FAQ on the Raxco site.

Hope this helps. M~

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If there is a charge each month for either your bank account or credit/debit card, you can contact the issuer and stop any future charge from that vendor(AOL). That might get them to contact you and find out what your being charged for. Hope you can solve. Thanks.

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