Question about Whirlpool GB9SHKXL Bottom Freezer Refrigerator

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Freezer not freezing food and fridge not staying cold enough

I have a whirlpool fridge with a bottom freezer. The freezer is not freezing the food and the fridge is not keeping the food cold enough.

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  • 4 more comments 
  • info876 Feb 12, 2009

    Thank you for your reply. My freezer is actually making ice but seems to be frosting up on the inside and not keeping the actual food completely frozen - my husband just took the back off the fridge and there is ice everywhere .... ???????

  • Anonymous Mar 12, 2014

    Freezer compartment is keeping food forzen but the ice tray if not freezing and the I can the fan at the top is not operating. Can I restart it by changing anything or do I need to replace any components and/or get an engineer to do it?

  • Anonymous Mar 21, 2014

    freezer works, bottom is not cold,food spoiling

  • Anonymous Mar 24, 2014

    freezer not working

  • Anonymous Mar 29, 2014

    freezer not keeping icecream hard

  • Anonymous Mar 29, 2014

    freezer is not freezing

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Check the compressor with a volt meter, if the compressor is getting proper voltage then check the relay. But this sounds like a problem with the compressor

Posted on Feb 12, 2009

  • Jeremy Reddick
    Jeremy Reddick Feb 12, 2009

    then what is happening is your thermostat has gone bad. Which is causing you to lock up and freeze in the back. What you need to do is to take the food out and try to put it somewhere else and let the system thaw out. Change the thermostat and turn it back on. Once that is done then check to make sure that the fans are working. If the fans are bad then the ice will build up. But the fans will not come on if the thermostats are bad.
    Please rate if I have helped you. Thank you and feel free to ask me anything


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