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When loading the machine, load towels, sheets or jeans with an accordion fold instead of putting the laundry in a circle around the agitator. It helps to put the clothes in at the twelve o'clock position, then six o'clock, then nine o'clock and then three o'clock. Repeat this sequence until the washer is full.
The laundry can circulate much better and get cleaner too.
Sounds like your agitator is not assembled correctly. It should not have things getting stuck constantly and it should definitely NOT be so easy to remove. Feel around the bottom edge of your agitator. If there is more than a 1/8 - 1/4 inch gap (roughly), it's not being snapped all the way down. Take a towel and fold it to where it is nice and fluffy. Lay it over the top of the cone part of your agitator. Get a hammer and hammer over the towel (as not to damage the agitator top). A rubber mallet could also be used. Tap firmly until you hear a click or until the gap between the agitator and wash tub reach 1/4 -1/8 of an inch. This should solve the problem.
Try leveling the washer... If the washer is level, then don't wrap the clothes around the agitator...drop the clothes straight in, on top of each other evenly around the agitator. The Ensignia washer has a Dual action agitator... That means the clothes roll over them selves, instead of moving side to side, as with a traditional agitator. wrapping the clothes around the agitator will cause the load to be un balanced and then cause the "banging" noise... this should take care of the problem...
If this a whirlpool brand washer, there are sone parts bad in the agitator it's self. These parts are called dogs and they make the agitator rachet so that the top half only goes one direction. Does this sound like what you are experiencing? If so, let me know and I can assist you further.
some fabrics are known to do that you have on wrong cycle setting there should be a setting for delicates and clothing and blankets and things when loaded to close to agitator will attract each other together so its wise when loading machine load in a circle leveled out till desired fullness away from agitator they shouldnt attract as much