Question about Microtek ScanMaker 9800XL Flatbed Scanner

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Lines across scan

With every scan there are faint horizontal lines appearing on the scan. The overall effect is that each line appears as a combination of a red and green line. The red line is directly above the green line. The lines appear randomly throughout the image. Has anyone ever had this problem and know how to solve this?

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It appears to be a freak problem. The best way is to bring it to original condition. Try uninstalling the scanner, run Scandisk on the Comp, Switch off and reinstall the driver. this may work.
S. Mohan

Posted on Feb 13, 2009

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Bizhub C652 has horizontal lines.


its important to find out whether the \'lines\' are in scan direction/ or only through Radf or only from scan glass,

if the lines are only showing when documents are fed throught the Radf, then the problem lies with the document scan plate( left of the main glass platen (about 2" in width)) or with the scan plate blade cleaner

if the lines ONLY appear when copying from the Glass then the issue lies within the optics (probably nothing more than a clean will be needed)

another question would be to ask if the lines are solid (black line overprinting image) or if they are \'missing\' lines where the image has failed to copy, sometimes it can be hard to work out which side the fault lies,so try shaded greys as a copy original .

if the scan lines are appearing on both Radf and Glassplatten ,mode then the issue may be dirty optics/ccd sensor or it could e an indication of the ccd failing or image control pwb in error while interpreting the image file.

what to do

1) place a grey sheet of paper in the Radf and have the copier photocopy both sides of the original and print to single sided sheets ( so the printer turns the original over to complete the task)

observe the result.

2) have the copier photocopy directly from the platten glass- single sided.

observe the result.

ckeck to see if the error has appeared on both sets of prints ,

if the error has only appeared in the first set of prints then the issue may be a tiny DOT on the slit glass (left of platten) - a dot on this glass will indeed appear as a Line as the original is scanned across the glass.

hhope thhis helps

Feb 19, 2014 | Konica Minolta Bizhub C652 Color&b/w...

1 Answer

Re. HP ScanJet 3970 Flatbed Scanner Horizontal lines.\r\n When I scan, I get light coloured lines approx 2mm apart across the complete scan, which show up primarily on the dark colours. Different...


Hi! I had a same issue with another HP Scanner model. I was not able to repair, so I ask my company to buy a new one. I know that it can be repaired as ething can, but as I undertand this issue occur as the head of the reader is not scrolling in the glass as expected and it can be for differnt reasons or power supply is not work properly.
Have more success,
Sly

Nov 19, 2010 | HP ScanJet 3970 Flatbed USB 2.0 Color...

1 Answer

When I scan 4x6 photos there is a line (sometimes green) across the entire photo that used to not be there. Scanning larger 8x11 photos the line does not show or when scanning documents. Help! I'm in...


If line is vertical.

Try scanning a bigger document. Use a blank page big as the scan capacity and scan the blank page.

If for example you are using an a3 scanner, scan a blank A3 page.

When scanning blank page set resolution to an high value, so that you does not lose pixels.

Check scan result, and explore the whole document using zoom to see if the line is still present on the test scan of the blank page.

If there is still the line, then it is either a scanner dirty, probably inside glass, or a dafective sensor on CCD sensor array.

If there is no line, then the problem is usually depending on the software.

In that case uninstall the software and install it again.

If that is not enough to fix the problem, try uninstalling software, doing a system restore to a date before the problem started , and then installing software again.

If the line is horizontal , that is usually a loss of power on the high voltage to lamp.
Try reinstalling software first, if that does not fix the problem , and line is horizontal, then it is fault mentioned above.
Horizontal lines at the end of a document may also be caused by faulty scanner control board, or scanner going out of memory.


Oct 10, 2009 | Fujitsu Scanners

1 Answer

Line appears on all scanned documents. Scaning window & rollers have been cleaned.


Do the lines appear in the same location on all images? Please clean the glass with isopropyl alcohol.IF the lines are crisp and sharp at the edges on all levels of contrast, then it is module problem. If it varies depending upon the contrast chosen and is also with jaggered edges, it is dust stuck on the glass. Dont use solvents.
S. Mohan, Chennai, India

Jun 02, 2009 | Canon Scanners

1 Answer

Mustek Scan Express A3 USB Scanner


I've had a similar problem with the streaks, lines and color bleeds appearing in the scan. Try uninstalling the all software and drivers for the scanner and reinstall. Worked for me. Have had to do this a couple of times since I've owned the scanner... about three to four years now.

Jan 25, 2009 | Mustek A3 USB Flatbed Scanner

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yes u can repair this try to remove the cover clean up the white tiles which reflect the image, also unscrew it and clean up the mirror and lens

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"Noise" on scanned photographs


if you are able to open the cover of scanner glass then pls clean the glass and see.

Nov 15, 2007 | Canon CanoScan 4200F Flatbed Scanner

1 Answer

Lines appearing in scanned images


it is due to following reasons 1. dust on lense 2. connector problem 3. laser lense gone 4. missalingment

Sep 28, 2007 | Microtek ScanMaker 9800XL Flatbed Scanner

1 Answer

Horizontal line appears in scanned document


open the scanner and remove the clips, move the lense up and clean it. it is very easy to clean.

Feb 13, 2007 | Visioneer Strobe XP 200 Path-Through...

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