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every digital camera has its supported format (ex:- MOV, MP4 and etc), you will find this in the instruction manual. other than the supported format the camera will not play any other file.
so the camera will not play files if it is not the right format even though it plays on the computer.
if you need to play them you need to convert them to camera supported format and then load it into the camera.
You can download the manual from the manufacturer's web site at
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.
heyii check in your menu of your cam,may be you will find an option for connecting to pc through..and there select 'mass storage'..,then connect your cam with the pc and it will detect the memory in sometym and then you can access all the data.. :)
Depending on the version of software you have the drivers may not have loaded correctly. Try using a USB port on the back of your computer and see if it loads the drivers then. If not you may need to reinstall the software and the downloader. You may need to uninstall the DB CIF Cam depending on the version of software you have. The reason for this is if the camera was connected to the computer before the software was installed then Windows loads the most generic drivers it can find for the camera. From then on if the camera is connected to the computer Windows continues to load those drivers and not the correct drivers. Simply connecting to a different port can correct this or reinstalling all of the software can correct this.
After a couple years of use, neither of my computers will recognize my G6. This is the second G6 I've had with this problem. Canon replaced the first camera with a new one. I have just returned from a trip, and don't know how to get the photos transferred, before I send it back to Canon. Would appreciate any helpful information. Thanks.
after installing the software that came in a cd along with your canon digicam...open that software...there will be IMAGE CAPTURE tab...when u click it ,the photos will be transfreed automatically from your cam to laptop