Question about Western Digital My Book Premium ES Edition WDG1SU5000 500 GB USB 2.0 Hard Drive

2 Answers

WD My Book wants to format

Simply overnight, my WD My Book ES has gone from working completely normally (and being almost full) to informing me that I "need to format the drive before it can be used". I've tried restarting everything several times, and even tried it on other computers. I'm fairly concerned because there is a lot of data on there I need. Any help would be appreciated

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  • slvrgoddess Apr 30, 2009

    My husband just turned on his computer and went to access our WD drive and we are getting the exact same message, we have connected it to both our compters (one running vista and running XP) and get the same thing. I'm devastated, all of my wedding pictures and other very important documents are on this drive. Any help or solution would be greatly appreciated!

  • CyborgCop May 11, 2010

    I recently reformatted my system and Windows XP didn't recognize 2 - 400 GB harddrives that had installed. In fact it registered them as 128 GB and when I tried to click on them it told I need to format them. It wasn't until I upgraded to service pack 2 that it was able to recognize them. So I'm just wondering then.. What was the last thing you were doing with that drive?

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You think that is really going to work? WD just needs to stop putting out bad stuff. They use to be so good until they merged with compact.
Maybe it has something to do with the extra **** inside the case. Like the locking feature or the built in software. Who knows?
Mine is the piece of **** 1.0TB. Had 500GB filled up, then the same message as above. I'm so fed up with WD letting me down.

Posted on Mar 13, 2010

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Sounds like the FAT has going bad and if you can take the drive out and manually connect it the motherboard as a Slave drive to the system, it may give you access to copy the files off.

Posted on Feb 15, 2009

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1 Answer

Wd my book re format for mac


from pg 68 of the user guide.
Reformatting the Drive
Go to
http://support.wd.com
and refer to Knowledge Base answer ID 3865 for
information about reformatting the drive.
See "Troubleshooting" on page 66 for more information about reformatting a drive.
Restoring the WD
Software and Disk Image
After you have reformatted your drive for use on Mac computers, go to
http://support.wd.com
and see Knowledge Base answer ID 7 for information about
downloading and restoring the
Mac versions of the WD Driv
e Utilities and WD Security
software and disk image.
The WD SmartWare software is not available
for Mac computers with this drive model.

Jul 05, 2014 | Western Digital My Book Essential Edition...

1 Answer

I just purchased a WD my book essential at Costco. I have an IMAC and need to reformat. I have Snow Leopard and plan on getting the new Lion after I transfer information to the haard disk. I just...


How do I format the external hard drive on a Macintosh computer?

To format the drive for MAC OSX

1. Connect the drive to your computer.

2. Open Disk Utility. (Applications folder > Utilities folder > Disk Utility). Select the hard drive in the left hand column and click on the Erase tab.

3. In the Volume Format drop-down menu, select Mac OS Extended *.

4. Once you have selected the format and have named the drive, click on Erase. You will be presented with a 'Are you Sure' dialog.

5. The drive will format and upon completion will be available for use.

Note: * For the best performance, we recommend using Mac OS Extended format. However, if you will be transferring files between a Windows system and a Macintosh, format the drive as MS-DOS (FAT32) or use a program such as MediFour

Jul 20, 2011 | Western Digital My Book Essential Edition...

1 Answer

I HAD Western Digital My Book Essential 1TB External USB 2.0 Hard Drive ON M PC AND I CONECT WESTERN DIGITAL MY PASSPORT AND RUN THE AUTO FROM THIS SOMETHING LIKE WD SMART.... AND NOW MY Western Digital My...


Your WD HDD have been attacted by viruses for your computer or outside computer where you used it last. Make sure that you have an up to date antivirus software, scan your computer or the external hard drive, explore your computer, go to tools - folder options under view files & folders select show hidden files and folders apply and ok it.

May 18, 2011 | Western Digital My Book Essential 1TB...

1 Answer

I have a brand new WD 1TB My Book delivered today not recognised


Pleaes open the Device Manager and right click on the Yellow exclamation mark.
Now, click on update Driver and select Install from Advanced Location.
Type the Location as C:\Windows\inf and click on Ok.
The Driver should be installed now.

Jul 13, 2010 | Western Digital My Book Essential 1TB...

3 Answers

I have a WD My Book Essential. I have been trying to format it to be compatible with my ps3 but nothing seems to work. I tried to format as FAT32 but now I have a message saying I have ''no writable disk...


Assuming PS3 works with FAT32, format the hard drive using the WD's FAT 32 formatter. Call WD and they will direct you to the correct download location for your hard drive.

Please rate if helpful.

Thanks

May 16, 2010 | Western Digital My Book Essential Edition...

1 Answer

Same WD Passport problem as By sowhatbks on Oct 06, 2009


I'm afraid your data is most likely gone. The drive volume label "My Book" is not there because the partition is corrupt or it was deleted. You can try to recover the data with a bootable disk utility but this seldom works. I would delete the partition, run a WD utility to check the disk, (You can download it from WD web site) Then, if the disk tests ok, create a new partition and format it.

Oct 16, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

Wd my book broken!!!


Hi naths99,

Not to worry, you haven't lost the drive, what you have done thou is you formatted over all the software that allowed the drive to mirror your data. But as I said all is not lost. Here's a link that will reinstall all the software that was originally there. HERE! Pick your My Book and away you go!


Good Luck

Mark

Jan 02, 2009 | Western Digital My Book Premium ES...

1 Answer

My Book Premium ES Edition 500GB Dual Lights


Hi huix0018,

First thing you need to do is to determin if the drive is working or not.
Either the drive itself failed or it could be you did not stop your external hard drive safely in your PC or Macintosh before unplugging either the power or data cable.
1: Determine if the drive itself has failed
For purposes of testing, connect the power adapter directly to the wall. If you do not hear or feel the drive spin up when you connect the power, the drive will need to be replaced. If the drive spins up, but nothing shows up in My Computer or in Disk Management, change the USB cable and connect the new one to another port on your Computer. If it still doesn't show up in Disk Management, try the drive on another PC to see if it shows up on that computer. If that computer still does not detect the drive by showing you the system tray icon or by listing the drive in the Device Manager after you plug in the drive, the drive is bad and needs to be replaced.
If you require data recovery services on your failed drive, here's a list of authorized preferred data recovery partners
If you find that you do need to replace your drive, here's a link to WD to replace it.How can I replace a product under warranty?
2: Determine if the drive can be used again
If the computer does detect the drive, you can test the drive by using WD's Windows Data Lifeguard Diagnostics. For more information on how to use the software to test the drive, Click here: How to test a drive for problems using Windows Data Lifeguard Diagnostics
Now If the software reports an error for the drive, you will need to look up what it means here: Data Lifeguard Tools 11 Error Codes .
If the software shows no errors for the drive, and you do not wish to send the drive for data recovery, you can partition and format the drive so you can use it again. For step by step information on how to format the drive click below:
How to partition and format your hard drive (from unused space) for use in Windows XP or Server 2003
IMPORTANT: To avoid corrupting or losing the data on your external hard drive you should always shut down the drive correctly before you disconnect the data cable from the drive or computer, or the power connection from the drive or the wall outlet.


And Finally, Here is a link to get you the drives and utilities software for the Premium ES Edition. HERE!

I hope this helps and Good Luck!
Mark

Dec 10, 2008 | Western Digital My Book Premium ES...

1 Answer

How to formate WD My Book for Mac and Windows?


If you format your drive as FAT32 Mac should also see it.

Oct 27, 2008 | Western Digital My Book Essential Edition...

2 Answers

External hard drive disk space


Hi

Is it showing the 300gig in the properties? if yes then try to copy with command mode,If again its given problem then u need to backup your data and format the drive, then try copying.I think it will work.

T.Boopathy

Aug 17, 2008 | Western Digital My Book Essential Edition...

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