Question about Motorola Mobility Moto Q
It will bring up the charging screen when i plug it into the charger but once i hit the power button it wont go past my sprint screen..... what do i do i need an answer asap
please and thank you
3 ways to solve it:
1.) Take out and put battery back in.
2.) Plug into a wall or car charger but not a PC USB charger. This does not work with PC USB connection for some reason.
3.) Hold red on/off button to force a reset.
4.) The big battery icon should appear on screen.
5.) Let charge until mostly or fully charged.
7.) Turn on phone. It should boot.
2 - Hard Reset
To perform the hard reset, hold down the center select button in the middle of the D-pad/joypad (the raised silver one.) Then, continuing to hold it for at least five seconds, press the power button to allow the device to power up. Continue to hold the select button until you get a screen which asks if you want to perform the master reset. Let go of the select button, and press the appropriate soft action key to respond yes.
REMEMBER! A hard reset erases ALL of your data!!! This is why the Backup is so important.
You could get Sprite Backup. In addition, install it to your Storage Card and save your backups there as well. That way you can restore on the road without a PC.
3 - Update your phone's firmware
Posted on Feb 11, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 20, 2014 | Motorola Mobility Moto G - Verizon Prepaid...
Jun 29, 2014 | Motorola MOTO Cell Phones
Mar 27, 2010 | Sprint BlackBerry 8703e Phone
Sep 25, 2009 | Samsung Instinct Cell Phone
Apr 20, 2009 | Motorola Mobility Q9h Smartphone
Mar 05, 2009 | HTC G1
Feb 11, 2008 | Motorola Mobility Moto Q
Sep 16, 2007 | Motorola Mobility Moto Q
Aug 10, 2007 | Motorola Mobility Moto Q
Oct 09, 2012 | Motorola Mobility Moto Q
183 people viewed this question
Usually answered in minutes!