Question about Philips GoGear HDD6330 MP3 Player

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Will not sync - lost all music

I've had several problems with this MP3 player. First my playlist all of a sudden wasn't alphabetized anymore. Not the end of the world I know, but annoying none the less. Then last week when I went to sync my device all of my music disappeared. I tried again today, and only the music I just downloaded to my computer within the last couple of days will sync to the device. I tried to ''restore factory settings'' thinking I could just start over but it just keeps going thru the ''demo'' over and over and over?? Any ideas on how to fix this?

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  • al b Feb 22, 2009

    same problem,ill attempt to put new music on my device and all my old music will be off and just the new music i added is there this has happened numerous times already and i am getting pretty angry with it any help would be appreciated

  • al b Feb 22, 2009

    when i try to load new music on my device the old music is gone and just the new music is there,this has happened numerous times please help

  • Anonymous Mar 15, 2009

    try to sync new songs and all of my old songs are gone

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  • Master
  • 8,596 Answers

Run a repair in the Philips Device Manager - it will erase all the songs off the player as a side effect. Then try reloading the songs - if the songs came from a particular music service, make sure your subscription is up to date before reloading the songs.

-Tha Mp3 Doctor

Posted on Feb 14, 2009

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How do i copy music to my mp3


You can sync your music and pictures to your player using Windows Media Player.


By default, Windows Media Player automatically loads all the music and picture files

stored in your My Music and My Pictures folders into the library. If you add new files to
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If Windows Media Player has selected to sync your device automatically, you can choose not to sync your entire media library. You can choose what you wish to sync from existing

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28

4.3.4 Select files and playlists for Manual Sync

If you sync manually, you must create a list of files and playlists you want to sync. You can also shuffle which files from your playlists to sync to your player.

1 Start Windows Media Player.

2 Switch on your player and then connect it to your computer using the supplied USB cable.


3 Click the Sync tab.


4 Drag the files and playlists that you want to sync from the Contents pane to the Sync List pane. You can also right-click on the file or playlist and select Add to "Sync List".


3 To create a playlist, click New Auto Playlist and follow the steps on the screen to specify criteria for files in the auto playlist (for details on how to create an auto playlist,


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