Question about Whirlpool ED5FHEXMQ Side by Side Refrigerator

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Whilpool Side-by-Side ED5PHEXNQ00 Ice Maker Stopped Working. The "level" is down indicating that is needs more ice to fill the bucket, but the ice maker will not make more ice. I felt in the tray, but I don't feel any ice in the tray...it is dry. The water dispenser to the door works and we can get water.

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There are 2 clips that hold the Ice plus on. 1 top left, and 1 on the right side.
Slightly pull up on the front of each clip and remove the controller. most likely behind this you will find a gear that is broken and may fall out of the unit. As usual you can not buy just the gear. Contact Whirlpool for the replacement gear assembly.

Posted on Mar 31, 2009

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