Question about Canon ZR400 Mini DV Digital Camcorder

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Something is wrong with the playback on our canon zr 400?

Last night, we turned off the camera after watching the video playback and put it in its bag. However, the next morning, when we tried ot playback the stuff again, the tape acted as if it was balnk. we fast forwarded and rewinded on both tapes with important footage on them.
In the left hand corner there is the minutes and second, but when tryign to playback the tapes, there are no numbers.

Is the film gone? and what could have possibly happened?
I taped a lesson of myself teaching. I checked right after to make sure it recorded and it did. Now I went back to watch it again and it is gone!

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Mine did the same thing. I cleaned the head with a dry tape cleaner then instead of just showing a blue screen it started showing a screen with the video but with gray lines on it. Cleaned it a few more times but it still didn't work. Finally I came up with a solution they say not to do this but if your careful it will be fine. Get a bottle of nail polish remover acetone free and some q-tips. Dampen one of the q-tips make sure its only damp and not wet be sure not to get finger oil on your q-tips. With the camera tape port ejected and open lightly swab the head with the q-tip with nail polish remover do this as long as you like being sure to clean the whole head once complete let it dry for a few minutes when it drys it will be dull looking with a thin white film on it. Take a fresh q-tip ensuring you don't touch the cotton your going to use this to wipe the film off the head once complete the head will look shiny. try your tape and if it works it was a dirty head if it plays the screws up most likely your tape is dirty or messed up.
Richard L

Posted on Dec 10, 2009

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  • Master
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Yes .the tape is being corrupt..

Posted on Feb 11, 2009

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  • Canon Master
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Try a different camera, the most likely is that the tape had been damaged.

Posted on Feb 11, 2009

  • Ginko
    Ginko Feb 11, 2009

    A mini DV tape records the movie in digital format, this means that if the tape is damaged for example by a magnetic field you may not see anything, differently from old VHS where you could see part of the movie.

  • Ginko
    Ginko Feb 11, 2009

    Test the tape on a different camera, and the camera with different tapes, the problem can also be a camera with faulty heads.

    The most likely is that the tape had been damaged.


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