Question about Dell 926 All-In-One InkJet Printer

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Computer does not recognize printer #926

Have spent the equivalent of a whole day (over two weeks) on the phone with Dell in FL and in India. We have re-installed drivers and UBS ports. Dell then thought it might be the cable, so I bought a new one. Didn't fix. Dell then thought it was the UBS socket on the printer and that I should get a new printer. Bought a slightly a used #926 printer, used the new cable and that didn't work. Now they think it might be the operating system or the motherboard, which will erase everything on my computer. This has been going on for two weeks. The computer is an E1705 Inspiron.

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  • bzirkone Feb 12, 2009

    this printer used to work fine on all my computers including my inspiron 1501, running vista premium business. now, it will copy and scan to paper but I cannot print from any computer. The error message says it is not connected and gives all the usual advice- check cables, reboot, etc.

    I am out of warranty and will not pay them to tell me to buy a new printer.

  • Anonymous Apr 12, 2009

    I have the same problem with my XPS. I am really loosing faith in Dell and microsoft. Going to buy a mac.

  • Anonymous Apr 12, 2009

    computer does not regnize priner

  • John Cole
    John Cole May 11, 2010

    IS the computer running xp or vista?

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My Dell A 10 926 printer is not being recognized by my new Dell computer and therefore will not print. What should I do to fix this problem. Please give STEP by STEP solution. Many thanks, Nicole...


1 check if the driver is install
remove the connection usb and reinstall the driver from the cd came along it and then connect the usb cable when prompted and the it shoul be ok.

Dec 05, 2010 | Dell 926 All-In-One InkJet Printer

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Deleted the whole Dell photo aio 926 program in error. Try to run the orig cd that came with printer but it won't run. How can I get it back? Went to search and came up with 'google icon' and 'folder' but...


Try reinstalling the printer using the instructions located at....

926 Photo All-In-One Printer owners thread (W7)

You'll need to disconnect the printer. Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer.

Install the proper drivers. You'll get the message, the printer is not connected. Connect the printer at this time.


Rick

May 21, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

Won't scan - scanned two weeks ago


try reinstalling the complete printer driver, if the problem were still there may be the scanner flat cable damaged.

Aug 14, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

My printer will not print anything from the computer, says that the printer is not being recognized by the computer. I need this printer desperately for school and due to having so much to do I hate to...


The first, your computer have to detect(see the printer when plugging) printer. Try to change USB cable or plug other USB computer socket.The last one,change computer power supply.

Jul 29, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Dell All in One 926 won't print from Vista


Go to the control panel and select printers.See if it there and set as the default printer.

Jun 18, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Dell 926 won't recognize new color cartridge


Try this...shut down the printer. Insert new cartridge, let the printer cycle out with new cartridge. then reboot the computer. This should solve the problem. The cache in the printer will not cycle out. It wants to see the printer as a new entity

Jun 17, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

MY COMPUTER DOESNT RECOGNIZES THE PRINTER DELL PHOTO 926 IT HAS NEW INK


Power off the printer and disconnect the USB (Parallel ?) cable from the printer to the PC. Reconnect the cable. Restart your PC.

If that doesn't work ... go to Start - Printers and Faxes and delete the Dell Photo 926 icon. Then, power off the printer and disconnect the cable from the PC. Power on the PC and log in. Reconnect the cable and see if the printer is found. If so, install the Photo 926 printer driver. If the printer is not found, you have a printer cable or printer hardware problem. Good luck.

Jun 11, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

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Found on another forum. For 926 this worked great.
1. Go to Control Panel - Printers : Delete 926 printer
2. Go to Control Panel - Programs and Features : Uninstall All Dell 926 related software. There should be 3 programs. (When prompted to restart, respond to wait.
3. Rename Folder C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32x86 to W32X86OLD
4. Now restart your computer
5. Reinstall 926 Software.
This worked terrific for me.

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1 Answer

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Well just try another cable for the connection between the printer & the computer... your can also check print spooler service under the services of the system....

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