Question about Posiflex Jiva 5800 POS Workstation - P/N TP5815G2WXP Network Terminal

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Purchased used Jiva POS system

I purchsed a used Jiva 5800 POS system and need to find out how to get it serviced or how to install the software.

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  • katieehanson Feb 11, 2009

    Yes it is a Point of Sale for a cashier in a restaurant

  • katieehanson Feb 11, 2009

    It is a posiflex Jiva 5800 touch screen. I don't know anything about the software. I don't know how to service the machine, how to get help setting it up for my restaurant.

  • Randall  Trahan
    Randall Trahan May 11, 2010

    Ok I understand better now. I used to be the general manager and the computer service technician for a large Family Entertainment Business. We also had touchscreen with Gatemaster as the software for ringing up the sales. You hook up the monitor as you would any monitor. One oval shaped plug to the back of the computer and the other is a power cord. You must have some sort of retail software for the monitor. What are you using now to ring up your sales.

  • Randall  Trahan
    Randall Trahan May 11, 2010

    Ok I'm confused..the Jiva 5800 is a touchscreen monitor correct? Is the POS software also called Jiva 5800 or is there a different kind of software. I'm confused on what you want help on...also, is this the only terminal? if so, what kind of computer are you using.

  • Randall  Trahan
    Randall Trahan May 11, 2010

    Are you talking POS as in Point of Service for a cashier...in a business?

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Jiva is just the manufactures name for the terminal they make. It has a microsoft operating system, usually xpPro. You can use any Restaurant POS software on it as long as it is compatable.

To get help with the software side you need to know what the name of the software is and contact them. Most software is propiertary to the previous customer and you will have to pay for a name change, support, reprogramming etc.

Contact a local POS reseller in your area, they might be able to help or leave some contact info and I will try to help

Olin

Posted on Mar 02, 2009

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