Question about Apple iPhone Smartphone

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Computer shuts down when connecting iphone

Just bought my pride and joy iphone, downloaded itunes, booted my iphone. All's well. Then when I tried to connect my iphone to computer in itunes it just shuts down and will try to reboot but never makes it untill i disconnect my iphone.. help!!

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  • Anonymous Feb 27, 2009

    same problem here

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  • 35 Answers

Try the latest itunes:

http://www.apple.com/ipod/download/

- Quit iTunes if it's currently open.
- Visit Apple Downloads to see if there are newer versions of iPod Updater (this contains software for all models of iPod) and iTunes than what's installed on your computer.
- If there are newer updates available, download the Windows versions of the updates, then run the installers on your computer to install the updates.
- When it's finished, iTunes will already be updated, but you'll need to run the iPod Updater to update your iPod, so connect your iPod to your computer.
- On the Start menu, point to All Programs, point to iPod, point to iPod Updater, then click the latest iPod Updater.
- Click the Update button to update the software on your iPod (if the Update button appears unavailable, your iPod is already up to date).

If it still fails, remove the automatic restart from windows:

Go to Start -> Control Panel -> System
Go to Advanced
Under the Startup and Recovery section, click Settings...
Under System Failure un-check "Automatically restart"

Posted on Feb 11, 2009

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1 Answer

How do I connect my iphone to itunes


Use the iPhone cable that connects to your phone and has a usb connector on the other end.

Turn your computer (Windows or Mac) on.

Once fully booted, plug the iphone cable into the phone and into the computer. iTunes should automatically load and the connection should be made.

If you donot have itunes on your computer, you may download it from Apple.com

Thank you
MikeV

Oct 14, 2014 | Apple iPhone Cell Phones

1 Answer

When i downloaded a app and then recharged my phone gave a itunes with a charger sign on it.I now have no phone


This sign means you need to connect your iPhone to your computer and open iTunes. If the phone is still not responsive after connecting you may want to try a hard reset.

Hold the power and the home button down until the device shuts down completely and the apple logo appears.

If a hard reset doesn't solve the issue, then you may want to try and do a factory restore by connecting to iTunes and selecting the factory restore option. Please note, doing a factory restore will remove all apps and data stored on your device.

Hope that helps!

Mar 26, 2013 | Apple iPhone 4S

4 Answers

My iphone was charged up then it went blank then wen i put it oo the charger its saying connect to itunes


You seem to have either entered restore or dfu mode your going to have to restore your phone

Feb 28, 2011 | Apple iPhone Smartphone

1 Answer

IPhone 2g will not boot to Apple logo or turn on.


Hi

Have you tried holding the power button and the home button on the front for around 10secs?

Try this, the Apple logo should appear and get the phone to boot up.

If that doesnt work, boot up your computer and make sure you have the most recent version of itunes on it and then hold down the home button on the front of the phone while plugging into your computer and keep holding down the home button until you get a message on itunes saying an iphone has been detected in recovery mode. Then release the button and restore your iphone as a new iphone

**** Because your phone wont power on and it has been restarted this way you need to restore as a new iphone to get it to work again meaning you will loose any info on the phone ****

Make sure you update your phones software its most likely a factor to your phone shutting itself down.

Ive put the details below on how to restore your iphone, while restoring it will automatically update it for you - (after holding the home button and receiving the message on itunes follow the restore info)

Hope this helps :0) - Please Leave Me Feedback


  1. Select the Restore option.
  2. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
    ht1414_03--back_up_settings-002-en.jpg
  3. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
    ht1414_04--restore_dialog-002-en.jpg
  4. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
    ht1414_05--restored-002-en.jpg
    iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
    ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
  5. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
    ht1414_08--set_up-003-en.png
Select set up as a new iPhone :0)

Jan 04, 2011 | Apple iPhone Smartphone

1 Answer

I just cleared my iphone. It wont boot to the screen where it says to connect to itunes. it starts up with the apple logo, then shows that rotateing thing over the apple logo, then it stops rotateing, and...


To resolve this issue, you will need to restore your iPhone to factory settings This means any data (music, movies, contacts, etc.) will be erased and the iPhone brought back to it's factory settings (like the day you got it).
To do this, follow the steps below:
1. Make sure your iPhone is disconnected and powered off. If it's not already, hold down the power button until the "Slide to Power Off" message is displayed and swipe to turn off.
2. Connect the USB end of the data cable to your computer, do not connect the other end just yet.
3. Connect the other end of the data cable to the iPhone and immediately press down & hold the "Home" button.
4. Continue to hold down "Home" button , until the iTunes logo appears and the USB connection is displayed on the iPhone's screen.
5. Open iTunes (if it hasn't opened automatically) and a message stating that it has found an iPhone that is in recovery mode. (If you don't get this message and the iPhone just boots like normal, then the timing between connecting the iPhone and holding the home button wasn't fast enough. Try again from step #1).
6. Click the "Restore" button and iTunes will automatically download and install the latest iOS version for your iPhone.
The process should take about 20-45 mins, depending on your internet connection. Once complete, the iPhone will reboot and will be restored to factory settings.
Since iTunes requires that all data be synced through there, if you have made any backups to your iPhone, you'll be able to re-sync your information back to your iPhone at this time.

Aug 11, 2010 | Apple iPhone 3G Black Smartphone

1 Answer

IPhone stuck on Startup logo


Reset the iPhone by holding the sleep/wake button at the top right of the device and the home button at the bottom center of the face at the same time. Hold them both until you see the screen go black and the white Apple logo appear. When this happens, you can let go - the iPhone is rebooting.

Resetting the iPhone should not remove or delete any data or settings.

Aug 08, 2009 | Apple iPhone Smartphone

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Hi. My 2G iphone was connected to Itunes and it was accidently disconnected...now the screen is showing a UBB cord with an arrow pointing towards the Itunes logo. can you help?

Oct 05, 2008 | Apple iPhone Smartphone

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Download a movie from itunes


with your iphone connected to your computer/itunes running and movie downloaded.. Click on the icon for your iphone that shows on the left of itunes you will be given a screen with several tabs along the top one of them is video click that and you will be shown 3 sections for rented movies, TV shows and Movies.. your download should be here for you to select for sync to your phone

Aug 03, 2008 | Apple iPhone 3G

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Wierd connection wire and itunes picture on screen


Try a hard reset:

  1. Press the home button (the big circle below the screen) and the sleep wake button (the button on top of the iPhone) simultaneously.
  2. Hold both buttons simultaneously for a few seconds, Ignore the "Slide to power off" and keep holding
  3. The iPhone should now shutdown automatically - (fade to black)
  4. Turn the iPhone back on by hitting the sleep/wake button.
  5. You should now see the Apple logo, your iPhone is restarting and thus booting up.

Then plug in your phone to a computer with the latest version of iTunes. Do a full restore to the latest firmware.

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