Question about Canon MultiPASS C530 InkJet Printer

1 Answer

Color cartridge errors

I have a canon multipass c530..didn't use if for several years. bought new cartridges for it and i get an error message. ( photo ink in use) and it won't print, or copy. i have cleaned the heads, nozzles, and rollers. no luck. used these same cartridges for years. any suggestions?

Posted by on

  • jackbozzella Mar 10, 2009

    I just installed a color and a black cartridge for my c530 and am getting a red alarm flash that tells me to "PUT IN CARTRIDGE". I have been installing cartridges for years but have not for about a year. Is there anything I can do? The carriage and the cartridges look clean.

    john_bozzella@yahoo.com



×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 92 Answers

The only reason for getting error "PU IN CARTRIDGE" is that the cartridge is not installed correctly. Follow these steps to reinstall the cartridge which will resolve the problem:

Note: The same step can be performed for error "photo ink in use" but if this does not resolve the issue, you can try and change the cartridge.

Installing / Replacing the BJ Cartridge Follow this procedure to replace the BJ cartridge:
1. Make sure the MultiPASS is plugged in.
2. Open the document tray.
3. Lift the document guides to open the ADF (Automatic Document Feeder).
color cartridge errors - c555docguides.gif
If the ADF (Automatic Document Feeder) does not open easily, slide the document guides outward and then open the ADF (Automatic Document Feeder).
Or slide the Document Feed Lever to either the automatic or manual setting.
4. Pressthingtopress.gif. If installing the BJ Cartridge for the first time, skip to step 6.
arrowpointstobutton.gif
Caution: Do not try to manually move or stop the cartridge holder since this may damage the unit. Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and/or affect print quality.


The MultiPASS has an automatic protection feature that helps keep it from overheating. If the cartridge holder does not move, unplug the MultiPASS and let it cool for several minutes. Tcolor cartridge errors - thingtopress.gifgain.
Press thingtopress.gifto move the cartridge holder.

5. Raise the blue cartridge lock lever on color cartridge errors - liftlocklever.gifder and remove the BJ cartridge.
liftlocklever.gif
Caution: Discard the old BJ cartridge immediately according to the local laws and regulations for disposal of consumables.You may want to place it in a plastic bag to keep any residual ink from spilling. Spilled ink can stain any surface; protect yourself and your work area. If removing a BJ cartridge to use one of the optional BJ cartridges, be sure to store the BJ cartridge in the container provided with youcolor cartridge errors - container.gifOtherwise the ink will dry and affect print quality.

container.gif 6. Remcolor cartridge errors - removetapencap.giftridge from its package, then remove the orange protective cap (1) and tape (2).
removetapencap.gif
Caution: Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head. Install the BJ cartridge immediately after removing the cap and tape. Spilled ink can stain any surface; protect yourself and your work area.
7. With the label facicolor cartridge errors - lockinpos.gifnsert the BJ cartridge into the cartridge holder. Lower the blue cartrcolor cartridge errors - thingtopress.gifuntil it locks into position.
lockinpos.gif 8. Press thingtopress.gif arrowagain.gif
Caution: Do not try to manually move or stop the cartridge holder since this may damage the unit.
9. Close the ADF (Automatic Document Feeder).
10. Close the document tray.
Note: If you need to unplug the MultiPASS, wait until the unit is in standby mode (date and receive mode displayed in the LCD). Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out.

Posted on Apr 29, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a canon mp730 and since I have replaced my ink cartriges I keep geting a wrong cartridge message. I have checked and rechecked installation and re booted several times to no avail. I have checked...


Many times , if we use refilled ink cartridge , then also we might get such error messages on the printer display .
Ensure that you are using genuine Canon ink cartridges.. but if the error is after changing to a new set of genuine ink cartridges..
try by cleaning the electrical contacts of both ink cartridge and the printer.. and also do a semi full reset..

Aug 12, 2010 | Canon MultiPASS MP730 All-In-One InkJet...

1 Answer

Wrong cartridge showing on printer


I had same problem of wrong cartridge error on canon multipass 700. I read some of this site's remedies and tried them. First I realigned printer head , then I removed cartridges and cleaned the place where the cartridge sits at bottom with 1 alcohol soaked q-tip ( 1 for each color) and reinserted the cartridges again. Left the printer off for a few days. When I turned on printer , It warmed up and the wrong cartridge message was gone and I was able to print again. Wow! Thanks again for all your help.

Jul 07, 2010 | Canon MultiPASS MP700 All-In-One InkJet...

1 Answer

Canon F50 error Wrong Cartidge , now Put in Cartridge


if you ever get this figured out, let me know, my mp730 says the same thing, i had the head cleaned after i got a wrong cartridge error and now i have a put in cartridge error

Jan 26, 2010 | Cannon MULTIPASS C530 Printer

1 Answer

Canon MP F50 "wrong cartridge" error


remove all cartridges leaving printhead intact.
close cover, turn off
turn on, let power up, error message should be gone.
open cover, reinstall cartridges
if you cleaned your print head like I did you'll probly
eventually end up getting a new one anyway, due to the color variations
but I can at least print text.

Apr 08, 2009 | Canon MultiPASS F50 All-In-One InkJet...

1 Answer

Error u071 I have a pixma ip6700D when I changed the ink cartridge I got the error message UO71 that says I have more than one cartridge of the same color, which I don't.  I have reseated the cartridge,...


Call Canon Tech Support @ 1 800 828 4040

This error is caused by a malfunction of the cartridge chip.
Canon will replace the cartridge(s) at no cost under warranty.

Jan 12, 2009 | Canon Pixma iP6600D InkJet Photo Printer

2 Answers

Wrong cartridge


I have the multipass mp700 and have just experienced the same message ..... wrong cartridge. After reading the manual, from the disc, it means that there's something wrong with the print head, most likely needs cleaning, but it won't clean because the printer is sending a malfunction message. I will be trying to clean the head and if that doesn't fix it then I'll buy a new print head. Good luck with the problem.

Aug 15, 2008 | Canon MultiPASS MP730 All-In-One InkJet...

1 Answer

Alert! Wrong Cartridge message


If you are absolutely sure that cartridge is installed correctly, the contacts where cartridge may be dirty. Clean gently with soft lint free cloth with small amount of rubbing alcohol and retry. If problem persists the contacts may have been damaged.

May 09, 2008 | Canon MultiPASS MP700 All-In-One InkJet...

1 Answer

Canon MultiPass F20 - "Wrong Cartridge error msg" - not new but hardly used


Take both cartridges out and then you will see a grey lever in the front of the assembly that holds the two cartridges in it.
If you lift that lever up it will allow you to remove the print head assembly.
Soak that in some hot water, use a straw to help blow out any remaining ink residue in the holes that the ink flows throw and once it is dry again put it back in and see if the error goes away.
I'm just running a head cleaning, nozzle cleaning etc. now but I appear to be back in business.

Mar 27, 2007 | Canon MultiPASS F20 All-In-One InkJet...

1 Answer

Wrong Cartridge Error Message


The Print Head might be the fault of that,try replacing the print head and see if that helps

Jan 31, 2007 | Canon MultiPASS F50 All-In-One InkJet...

Not finding what you are looking for?
Canon MultiPASS C530 InkJet Printer Logo

105 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

98816 Answers

old marine
old marine

Level 3 Expert

1573 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...