Question about HP DeskJet 5652 InkJet Printer

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HP 5652 And Windows Vista

After installing Vista only the first page can be printed in black. The following pages are purple and red. When printing pictures only half of the picture is fine - the rest is purple and red.

It does not help to choose to print only in gray colour.

Can You help with this problem - It is not the carthrige because the printer can print correctly when I use my laptop with XP.

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  • rasmus581 Feb 12, 2009

    No I am not sure - the only driver I can find is the one Vista finds.



    I cant find a solution (link to another driver) in your link.

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You know for sure that the VISTA driver is the correct and most updated on for your printer and version of VISTA, 32 or 64?
http://h10025.www1.hp.com/ewfrf/wc/product?product=304442&lc=en&cc=us&dlc=en&submit.y=4&submit.x=6〈=en&cc=us

Posted on Feb 12, 2009

  • Thomas F. Schneider Feb 12, 2009

    Wow! You did not see "Software and driver down loads"on the link I gave you? It was even specific for your model printer.
        Here I will link the specific page but you still have not stated if it is 32 or 64 bit VISTA.  It is one of the top two but you wil still have to know if you are running 32 or 64 bit. Go to "My computer" and hopefully it will tell you which version of VISTA you are running. 
    1-Download the correct driver.
    2, Disconnect the printer then remove the software from the "add and remove" or "remove printer"  part under windows.
    3. Install the new software/driver that you downloaded.
    4. Hook the printer back up. 
       The reason that I had asked the question instead of stating a solution is that I did not want the low score that you gave me anyway for attempting to help you, without the needed information to do so. 
     




     http://h10025.www1.hp.com/ewfrf/wc/softw...

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