Question about Desa International GWP20T GLOWARM Wall Mounted Panel Heater

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The pilot light will not stay lit after I let the button go to turn on the heater.

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  • janetp9898 Feb 11, 2009

    Yes you have to turn the dail to light and I have 3 setting low-med-high.The pilot won't stay lite to turn the dail.

  • jim beckwith May 11, 2010

    do you have to turn the lighter dail after you light it

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  • 11 Answers

You most likely have to replance the thermocouple, its a safly feature that tells the gas valve that there is a flame present, if its not working its telling the gas valve that the pilot is not on and not to turn on the gas. If you look at your pilot light its a small metal rod that sticks into the flame, it should trace back and go directly into the gas valve.

Posted on Feb 11, 2009

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1 Answer

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Are you holding down the pilot light button long enough for the heat sensor probe to get hot and turn on the gas valve? It takes up to 3 minutes

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the thermal couple is likely bad .
when you release does pilot stay lit or only as long as you hold the button .

if it stays lit then the thermal couple is good
if it only blows out as you turn on the heat then its draft issue.

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1 Answer

Rheem rp4036m


Under the gas valve is a removable panel. On models of that era there should also be a second panel behind the first. remove both.

the pilot light should be clearly visible.

If no pilot, turn the gas valve to OFF. wait 60 seconds. locate the tubes from the gas valve to the pilot location. turn the valve to pilot, and with a long match or grill lighter lit, place flame at the pilot location and press down on the pilot button beside the main valve.

pilot should light. If not shut off the gas and call a technician. If yes, hold the pilot button for 60 seconds, then slowly release. Pilot should stay lit. If not, shut off gas and replace thermocouple, start relight sequence over. If pilot stays lit, replace inner cover and adjust temp to 120 deg. If heater fires up, replace outer cover. Done.

If heater does not light, replace gas valve or entire unit. Water heaters have a limited life expectancy, and if my recollection is correct your unit is 10yrs past warranty.

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look inside on panel directions if not turn to pilot setting hold down button light under where small silver line goes under while holding down button when lit keep holding for about a minute then turn to on should stay lit if wont stay lit need new pilot generator

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1 Answer

When I press down and turn the know the pilot lights but as soon as you let up on the knob to turn it there is a click and the pilot light goes out.. This is on my Mr. Heater Big Buddy


When the pilot lights continue holding the button down for a full minute and then release. It should stay lit then to allow you to turn it to the on position. If the pilot will not stay lit after holding it for the full minute, then the thermocouple will need to be replaced.
Hope this helps.

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1 Answer

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thermocouple probablly bad, is the flame covering the thermocouple.
the flame has to hit top portion of thermocouple to work correctlly.

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It sounds like a thermocouple has gone bad. this is a very common problem with gas powered things ie; water heaters, furnaces, hot tubs. The telltale sign is when you release the pilot light button it won't stay lit. This is a safety feature and is relatively inexpensive and easy to repair.

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1 Answer

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most likely you have a thermopile that has low output. it takes about 100mv to maintain pilot light

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1 Answer

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replace the therocouple. next year do not turn the pilot off

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