Question about HP Officejet 5610 All-In-One InkJet Printer

4 Answers

My printer won't print

Can't print. When I clicl on printers, it say my printer is offline. how do I get back online printing?

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  • joyelaineg Feb 11, 2009

    the power is on. I've pulled plugs, shut down, restarted and when I click on print, it makes all of the sounds like it's going to print but it doesn't. On my screen it says printer is offline., don't know how to get it online - nothing in manual (that I can find)

  • glndlovu Mar 21, 2009

    the power is on. I've pulled plugs, shut down, restarted and when I click on print, it makes all of the sounds like it's going to print but it doesn't. On my screen it says printer is offline., don't know how to get it online - nothing in manual (that I can find)

  • Deborah Stilligan Mar 23, 2009

    my 5610 officejet will copy but not print online documents ,, it use to but now it just says documents waiting to print are... etc.. i have the disc that came with it but what i try to reinstall printer it says i have the wrong disc in.. can u solve this

  • John Cole
    John Cole May 11, 2010

    Is the power on the printer?

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Unplug printer power cable and USB, restart computer and empty printer cue before connecting back printer.

If that does not work reinstall printer software using the disk provided with the printer.

Posted on Feb 11, 2009

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Fiend your solution direct from hp. Here is your solution...
My printer won't print - 237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
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Posted on Apr 05, 2009

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Click start > settings > printers.
Right click on your printer model, look at the drop down menu. Does it say "use printer online"? If not, click that line, and retry printing.

Posted on Mar 21, 2009

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Once you reinstall drivers it should take care of the issue

Posted on Feb 11, 2009

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1 Answer

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My HP deskjet D4260 is offline. I have tried everything to resolve this but cannot find a way of etting it back online. Please help


Once you have added either a USB or networked printer to your PC or Mac computer, you can begin sending documents to print. However, on occasion, a print command will create an error on the printer and take it offline, which will prevent all future jobs from printing. To resolve this issue, you will need to change your printer settings from offline to online.
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Printer is offline. how do I get it online?


Once you have added either a USB or networked printer to your PC or Mac computer, you can begin sending documents to print. However, on occasion, a print command will create an error on the printer and take it offline, which will prevent all future jobs from printing. To resolve this issue, you will need to change your printer settings from offline to online.
    PC Instructions - Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer. - Double-click on the icon of the printer you want to change to online. A pop-up window detailing all current print jobs will open. - Go to Printer in the menu bar of the pop-up window and uncheck "Use Printer Offline." This action will change the printer from offline to online. Mac Instructions - Open System Preferences by clicking on the icon in the Dock. - Go to the Print & Fax control panel under the Hardware category. - Select the printer you want to take online from the list on the left side of the screen. Then click on the "Open Print Queue" button. - Click on the "Resume Printer" button at the top of the queue window to change the printer from offline to online.

Feb 28, 2011 | HP Printers & Copiers

1 Answer

Printer is offline


Hi, turn it's power on. be sure the usb/data cable is connected to the cpu, if still not, remove the printer's adapter and connect it again, power it up again. if not still online, restart your pc.



When you want to print a document, you choose print and select your favorite printer but nothing happens. You look at the printer menu and see the pesky printer offline message and instant frustration. The task of the moment is going from offline to online. With creativity and patience, you'll have your printer back online in no time.

Instructions



Attempt to set the printer to online. This may not often work but it's the first action to take. Go to "Settings" and then "Printers". Right click on the "Printer" and select "Use Printer Online". Test the printer to see if it now prints.


Clear any print jobs. Double click on the "Printer" after performing the above step. Go to the "Printer Menu" and select "Cancel All Documents". There could have been a stuck print job that would cause the printer to go offline. Try once again to set the printer back online and try printing a test page.


Turn on the printer. Make sure the printer is turned on and turn it off, wait a minute and then turn it on again. Check to see if the is jammed. Check all the network connections to make sure none are loose. Repeat the above steps again if necessary.


Restart the computer. If this doesn't work, you will have to reinstall the drivers. Go to "Settings" then "Printers" and select the printer. Right click on the printer and choose "Properties". Under the "General" or "Details Tab" look for the driver button and select it and choose the driver again. You may also have to download the driver from the printer manufacturer website.


Reinstall the printer. Under "Printers" in the "Settings" menu, go back and select the printer, then delete the printer and reinstall the printer through the add printer wizard. Use the latest printer driver from the printer manufacturer's website.



Hope it helps.


Thanks for using fixya.......

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As in conclusion, if you want to print set the printer online.

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Hello there:
for the document you want to print click on print and your printer should show up now just click on the printer and look down where it says use printer offline and click on it again and than it will say use printer online and just print from there ok please dont forget to rate this solution for me
best regards mike

Aug 06, 2009 | Printers & Copiers

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