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boot record has been corrupted, or the hard drive is toast!....problem is that you have no cd/dvd rom so you cant insert a restore disk....if you wanted to test it yourself you would have to learn to boot from USB(flashdrive)....unless you have a external USB dvd that you can hook up to it to attemot to rebuild the boot record!
Unmountable boot volume indicating that the system cannot successfully read the boot sector of the hard drive.
Run the diagnostics on the hard drive, if it fails, replace the hard drive.
If diags pass, boot to the recovery console, run chkdsk /r If it still gives the error after that, you can try reinstalling windows.
If that fails to resolve, then again, replace the hard disk drive
try to diagnose the hdd first. check if it is faulty. if yes replace hdd. if not then reinstall os and the drivers. to run the diagnostics turn on laptop then keep tapping f12 the boot options will display select utility partition then run 32 bit diag then custom then test the hdd.
first try and run diags Hold Fn Key while pressing power button, and see if you get a failure running diagnostics.;
If diags will not run, then remove HDD, and boot to the resource CD and see if diags will run there.
If diags pass, try booting to the XP CD, press R at the 1st prompt to enter Recovery console, and run CHKDSK /P then reboot and see if you can get to the OS.
If you can't get to recovery console or if you get a diagnostic failure on the Hard Drive, then you will need to replace the hard drive (around $100)
Hi We will first start with these steps and let me if is still resolved or not. 1. http://support.microsoft.com/default.aspx/kb/929461 Do this step and restart your laptop. Let me know what kind of dvds are you using. Are they movies or with data. 2. Run a 32 bit dell diags on the drive. You can access Dell diagnostics by pressing F12 when you seeing the Dell logo when you start the system. You may have to try couple of times to get to the screen. It will show you one time boot menu. Select diagnostics. Alternatively, if you have Dell diagnostics or drivers cd, insert that and in the one time boot menu select cd dvd and press enter. It will take you to the diagnostics menu. Select Test my system, then custom diags and then ran a diags on the drive. If they test fails it might be time to replace the drive. If you are in warranty talk to dell tech support and tell them that 32 bit diags on drive failed they will just replace the drive, if not in warranty let me know I will help you in ordering the spare parts online. Drive is not that costly. 3. IF the diags have passed and still having the issue boot system to safe mode and then go to My computer, right click the drive and click on explore. Check if you can see any contents of your dvd. If you can then the culprit is the OS or windows xp then we can do more steps. To access safe mode press F8 when u see the dell logo during start up. Do share you experience so that I can know how it is working
Don't need THE boot disks.
A system disk from any OS will do.
Insert disk before power on.
It should tell you whether it is compatible.
If so it will load its own drivers.
and if not it may tell you what OS is on there.
ps. OS = operating system