Question about Xerox WorkCentre 4150 All-In-One Laser Printer
For whatever reason, printing stopped from my Xerox Workcentre 4150 yesterday.
I get an error message "PCL6 ERROR - undefined XL code".
I tried reinstalling drivers but when adding a printer (install method according to Xerox), XP will not find one on the network.
I installed X64 drivers on a Dell Laptop with Vista, and the printer was recognized and installed just fine.
Macs on the network can print no problem.
XP on an old hp pavilion laptop is where the problems remain.
Have you updated the machine firmware? At Xerox.com the machine firmware is there to download and install. Currently the firmeware is at level 10.100.45.018. Even if your machine is new you may have an older version of firmware.
That machine has had tons of firmware updates to it and uploading the machine to the newest level probably will resolve your problem.
There are some versions that fix 300 known problems at an update.
You have to follow the directions carefully, updating it can wipe out your LDAP settings if you use scan to E-mail etc.
If you have a maintenance agreement, or the machine is less than a year old, ( there is a one year on site warrantee on that machine for on site service) call 1-800-821-2797 and request a service call to update your firmware.
Those updates are really critical for that machine to operate properly.
Posted on Feb 12, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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