Question about Xerox WorkCentre 4150 All-In-One Laser Printer

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Xerox 4150 prints from Macs but not from XP

For whatever reason, printing stopped from my Xerox Workcentre 4150 yesterday.

I get an error message "PCL6 ERROR - undefined XL code".

I tried reinstalling drivers but when adding a printer (install method according to Xerox), XP will not find one on the network.

I installed X64 drivers on a Dell Laptop with Vista, and the printer was recognized and installed just fine.

Macs on the network can print no problem.

XP on an old hp pavilion laptop is where the problems remain.

Any thoughts?

Posted by on

  • Charles Lamm
    Charles Lamm Feb 12, 2009

    We have a service agreement with the copier company, and I will mention the firmware to them.

    I went for a quick fix and did a system restore to last week. I don't know what corrupted the drivers, but if it happens again, I can probably determine the culprit.

    Thanks for your help.


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Have you updated the machine firmware? At Xerox.com the machine firmware is there to download and install. Currently the firmeware is at level 10.100.45.018. Even if your machine is new you may have an older version of firmware.
That machine has had tons of firmware updates to it and uploading the machine to the newest level probably will resolve your problem.
There are some versions that fix 300 known problems at an update.
You have to follow the directions carefully, updating it can wipe out your LDAP settings if you use scan to E-mail etc.
If you have a maintenance agreement, or the machine is less than a year old, ( there is a one year on site warrantee on that machine for on site service) call 1-800-821-2797 and request a service call to update your firmware.
Those updates are really critical for that machine to operate properly.

Posted on Feb 12, 2009

  • Rick Kasper Feb 12, 2009

    If your using an AS400 server, the new firmware is designed to resolve those issues. But I really believe the new firmware will help you. Those updates even resolve some copy/print quality issues, toner consumption and just some quarky problems.

    I am not saying this to say that the machine is not a good machine, Please don't misinterpret my comments as that. The 4150 runs well, but he fiurmware update really improves the performance. Most things operators don't really see, but in the long run they improve productivity.

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