Question about Nokia 5800 XpressMusic Smartphone

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Nokia 5800 won't turn on

I took the sim card out of my new nokia 5800 because i didnt want to take it to work and when i came home and ut the sim card back in the phone just won't turn on. i tried charging it but it made no difference. it didn't even light up to show it was charging. every now and then when i press the power buton it will vibrate but thats it. cana anyone please help??

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  • 10 more comments 
  • helibeds Feb 17, 2009

    Ive just got my phone. It will only turn on for around 30 seconds then goes black, as if its a powersaver. then the phone has to be turned on again to start another 30 second cycle. Ive charged it up. What can I do?

  • Anonymous Feb 23, 2009

    I have this same problem and really need it fixed please help

  • Anonymous Mar 02, 2009

    i ahve exactly the same problem with mine. it is so annoying. i am stuck now without a phone untill i can get a replacement from my provider.

  • Anonymous Mar 09, 2009

    I received my phone about a week ago and this morning it decided to turn itself off and it won't come on again.

  • jrslater Mar 16, 2009

    my nokia 5800 turned itself off this morning and I can't turn it on again. I fully charged it last night and unplugged it. Now it does nothing! I have tried charging it and that has made no difference. It just dead. Can anyone help with this? Phones 4 U have been most unhelpfull and say they need to send it for repair, as I've had it 5 days over the 28 day exchange policy

  • Anonymous Apr 10, 2009

    yeah me too... Had the phone for one day and i was moving the old data from my old phone (U600 which needs a SIM to work) now the 8500 wont turn on!

  • jungmeister Apr 16, 2009

    I have the same pronlem. I put my phone on charge last night. This morning went to turn it on and it just vibrated once and the nothing! Well not exactly nothing: the green, white and red lights are on at the bottom. It will not turn on,off or any other way!

  • sarah green Apr 26, 2009

    my phone went out of charge last night and it has been on chjarge for 3 hours but it wont turn on, no lights, no vibrations just nothing...

  • Anonymous May 21, 2009

    i turned off my nokia 5800 and it wont come back on. when i press the power button it just vibrates..i doesnt even light up. plz help

  • Anonymous May 24, 2009

    my phone just says NOKIA and its blank white- no matter what you press, no change even though it is fully charged what to do??? pleeeese help

  • Dhave Dec 14, 2012

    woooohhh!! Got the same problem and i started freaking out and only to find out my battery was low bat!

  • Dhave Dec 15, 2012

    charging the battery works for me thanks (it was just a state of lowbattery for me)

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29 Answers

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"my phone just says NOKIA and its blank white- no matter what you press, no change even though it is fully charged what to do??? pleeeese help "

I had the same problem, I took off the memory card and de sim card, i turned the phone on... and then off... and then I had put back the two cards, and i turned it on again... I worked

Posted on Jul 13, 2009

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If you open ur phone and it's blank with the nokia logo on it and it wont switch of then do the following: take battery out then take the memory card out then place the battery in and switch on after the home page comes up switch off don't take the battery out place the memory card in and then switch on again and there all fixed

Posted on Apr 10, 2010

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When this happened to my nokia 5800 i took the battery out took out the memory card and turned it back on reinserted the memory card turned it off and then back on again and Bob's your mothers brother

Posted on Aug 07, 2009

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  • 7 Answers

This is multiple different problems.
If you installed apps from Ovi Store since you last switched off your phone, then you switched off your phone, then you try to switch on your phone again and it freezes at the Nokia logo and never gets to the handshake, and it won't even switch off again, then do the following:
Open the back of the phone. Remove the battery. Open the bottom flap on the left side and push in on the micro SD card to eject it. Don't bother taking it out of the slot though. Put the battery back in. Don't close the back of the phone. Switch the phone on. It will now work. Push the micro SD card back in. Go to Settings, Application Manager, and try uninstalling apps that you installed recently. Try removing the Garfield game first. Once you have uninstalled a couple of apps, switch off the phone and see if it now works. If it still doesn't work, you know those apps are innocent, and try uninstalling different recent apps. Put the back of the phone back on.

Posted on Mar 28, 2010

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I put mine in a bowl of water for then threw it out of the car window in the moterway, went back to collect it and it worked!!!!!

Posted on Aug 23, 2010

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I had da same prob! juzz switching off the phone removing the memory card then swithing on works!!

Posted on Feb 26, 2010

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Turning off, removing memory card and turn it on again worked for me.. thanks!

Posted on Dec 30, 2009

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  • 45 Answers

Try this if all else fails:
Press the GREEN + RED + CAMERA buttons all together, then hit the power key. Wait for it to show the handshake and you should get a prompt for pin code and/or lock code. The default lock code is 12345, but it sometimes stays the same after restart.

Posted on Feb 22, 2010

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This for me was a battery issue, simply bad connections. removed battery and used a stanely knife to compress the copper connectors together.... all fixed.

Posted on Jul 14, 2009

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  • 52 Answers

It sounds like it's the battery or the phone. If you don't know anyone that has the same make and model. You will need to take it to the store and have them try one of thier test batteries in your phone...if it doesn't come on still there is something wrong with your phone and you will need to get it replaced....if it comes on then it's your battery that needs to be replaced.

Posted on Feb 11, 2009

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My phone (Nokia 5800) won't turn on, and i tried every thing you said guys and nothing happened !!??? please help !

Posted on Jan 18, 2010

  • Nikola Vasiljevic Dec 31, 2012

    I have the same problem, and if you know out anything about fixing that please say.

  • Ahmad khan
    Ahmad khan Feb 06, 2014

    i also have this problem please tell me when you have recovered it

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Its not On . . .
this is a fluke that intrigued me also, it occurs when it just came off the charger, or put on the charger, and you turn it on, but its not on??? did you feel the Vibration that hits when it turns on? not likly when you get this white screen that goes nowhere.

ok so now your saying that i am insane and have told you nothing that would help, ok i am insane, but i am going to show you something if you will just bear with me in my padded cell.

Turn OFF the phone, check it with the slide lock, is it off? ok now plug in the charger . . . . wait for it , wait for it. there you go. now you have one more piece of the puzzel.

the phone is NOT broken (usually) first remove the charger plug, wait 20 seconds, then turn the phone on (hold that dang resessed button for 3-4seconds feel the vibration). if that doesnt work, tear off the back, remove the battery (of cource you DO have it removed from the charger now) wait 20 seconds, replace the battery and turn it on, is it working? ok then put the back back on.

it is a fluke, i just showed you how to see it, and usually it is nothing wrong, just your usual high tech psycotics that only us asylum residents can understand :-)

Posted on Jul 19, 2009

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Nothing of above working for me :((((((((.......i flashed hone and after flash phone just turn off and just vibration when press power button......nothing of above work :((((

Posted on Sep 08, 2010

  • 9753 Oct 02, 2010

    Remove the battery n memory card.Pls press the 3 copper extensions near the battery lil bit closer.Insert the battery.Pls do not indert d memory card. Turn it on nw. It will turn on. You may insert the memory card now. IT WORKS!!!!

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The problem is in themes effects!!!
If themes effects are turned on then there is a problem to turn on or to charge the phone when it is turned off.
So I have to turn off the themes effects before I turn off the phone in order to charge it. If I forget to do it, then I remove the memory card before I start to charge the phone or to turn on the phone.
I have software version 51.0.006.
Hopefully, it works for others

Posted on Sep 20, 2010

  • b_sisco Oct 10, 2010

    In terms of my previous problem.

    ]For those who have problem with turning on the phone and charging the battery, you can remove the memory card and then turn on the phone or charge.

    But, I noticed in my case that the problem is in the application Google maps (ver. 4.01). When this application is installed on the phone and the themes effect are turned on, there exist problem with charging the phone and turning it on. I am not sure about previous versions of Google maps and previous firmwares. So the combination of Google maps and themes effect causes this problem.

    I don't know if this is due to the firmware or the application.

    I am curious if this happens to others and if this will help o others.

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  • 4 Answers

YEAH I GOT THE SAME PROBLEM MY NOKIA 5800 WAS NOT TURNING ON .. .I JUS REMOVE THE MEMORY CARD .THEN SWITCHED ON THE PHN AGN .IT WORKED .... THNKS

Posted on Mar 02, 2010

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I had the same problem, my phone was not started after comming to the nokia logo, so I removed batery and the memory card after that I pluged the batery then switched on,,, great it worked. after that I put my memory card.. Thank you all for giving me such a greate solution... thax again

Posted on Aug 02, 2010

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My nokia 5800 turn off myself then i will turn on its not turn on kindly pls help me

Posted on Sep 24, 2009

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Just take out the battery for at least 6 hours and put it back in and it will work

Posted on Jul 29, 2009

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**** same happened to me, I was just watching some vid's and after I just put it next to my pillow (there's also a pillow next to my bed, so anyway it won't fall and break or something) and I went to sleep and I just woke up, finding my mobile off, not reacting to anything, not even the mobile charger. it was reaally expencive so I am pretty scared now. don't even have it that long.

Posted on Oct 31, 2009

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Hello guys, plz help...
I was doing one software update last night but a "connection lost" message came along and now i cant turn on my phone. It doent even show signs of charging battery. It is completely dead. What can i do?

Posted on May 14, 2010

  • jottzkie Sep 06, 2010

    Install a ''FLASHFILE" same with the software version of your phone..........

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Ok
i had the same problem
take out the battery and cut off the furthest left power apter (litte mettel thing. then make sure fully chargered the turn it on a there ya go

Posted on Jun 01, 2009

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:( Mine went off and never came back to life, Did everything as you all said - battery off, sim card out and none works for me. Im disappointed because my warranty is no longer valid and im going to make a trip to the dealer and find out if it worth to repair or could be better off buying a new phone all together - at the end it would be a double shame on me :(:(:(

Posted on Jan 08, 2011

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Hi ,my nokia 5800 has been fallan down from that time it is not switch on plz say me a solution

Posted on Apr 30, 2013

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Same problem solved here... take out both sim and sd card, then put sd card back in, turn it on, turn it off put sim card in and then it should work

Posted on Apr 29, 2010

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My phone doesnt even turn on, it doesnt vibrate or anything i have tried everything on here and it still doesnt work. It stopped working when i had facebook opened on it and music playin and then it froze so i took out the battery to turn it off and now i have being trying for bout 3 hours to turn it on again but it wont. I really need my phone plz can someone help me??!!!!!!

Posted on Dec 15, 2012

  • Tashia Dec 15, 2012

    my phone doesnt even turn on, it doesnt vibrate or anything i have tried everything on here and it still doesnt work. It stopped working when i had facebook opened on it and music playin and then it froze so i took out the battery to turn it off and now i have being trying for bout 3 hours to turn it on again but it wont. I really need my phone plz can someone help me??!!!!!!

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Thank you!! without this help..now for sure i will be scolded by mother..im really thankful that there are people in the net that post some instructions when this situations happens..thanks again..God Bless u always......sicerly,ARMINA TAN,Philippines

Posted on Oct 10, 2011

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Pyar naaal na sahi ghussay naal vekh lya kr bemara nu shifa mil jande aey

Posted on Sep 04, 2011

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After playing a music file downloaded from Nokia my green-white-red lights and shortcut key would not turn off. just take out battery, sim and memory card, wait about 10 seconds and reinstall. All came good. Saved a trip to the dealers who would have sent away for weeks on end. Good luck<!-- from fixya rte -->

Posted on Aug 16, 2010

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Yep had the same problem if you take out the battery put back in it works but for me it lost all my contacts so i let it go just to the blank white screen wait till it goes flat charge it and thats it problem solved then i updated firmware havent had it freeze in couple of months

Posted on Jun 06, 2010

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SOURCE: My nokia 5800 won't recognise my sim card

This is a new type of phone. Your sim card might be too old for the phone to recognize it. You should go to your carrier and ask for a new sim card. They should be able to replace the old one without extra cost.

Posted on Mar 26, 2009

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SOURCE: can not get Nokia 6120c V04.21 to online mode

there might be problem with the sim card holder. try to insert some piece of paper folded atop the sim card and close the sim holder

Posted on Aug 12, 2009

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SOURCE: nokia 5800. sim card registration failed

hello, i have problem with my nokia 5800 xpressmusic which just got repaired by nokia itself, but when i recieved it back and put my sim card which is t-mobile the reatilers from whom i purchsed this mobile from this mobile was only locked to t-mobile network. so when i put in my t-mobile sim into the mobile and turned it on the message i get on the screen is (sim card registration failed). so if any person any way for repairing or resolving this problem of mine. i would really appreciate it. so send me of how to resolve the problem plz conact me at my email address: m.imtiazsms@hotmail.co.uk

i would really be nice for ur help.
thank you and waiting for a relpy

Posted on Jan 24, 2010

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Posted on Jan 02, 2017

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2 Answers

I have a nokia 5800 xpressMusic. Made in Korea. Imei is 352012042341890. I am not able to use it in Bangladesh. When i insert SIM card it says "INVALID SIM CARD" Please give me a solution.


Either your sim card is faulty, or more likely your handset is network locked.
You will need to either purchase a new sim card (if sim is problem) or obtain the network unlock code for your phone.

Feb 27, 2011 | Nokia 5800 XpressMusic Smartphone

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I have nokia xpressmusic 5800 its was working all good til i took my sim card it for a minute then put it back it ,keep saying offline mode .I switch it off like 20 times , I also went to profiles to...


It may be due to network lock,
you can check it with other sim card ,if it remains the same problem ,it may be locked to particular network wont accept any sim card other than the particular network ,you can unlock it and used to other network,try here http://www.mobile-unlocker.com/nokia-5800-xpressmusic/rs2wp9/

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I have a Nokia 5800 Express Music, I tried restoring my phone to its factory settings and it froze for ages on a white screen with Nokia written on it in blue, I took the battery out, turned it on again,...


hey guy ptoblem is not in the sim or battery. it is the memory card who is the culprit.teke out memory card , back up data on computer ,format ihe memory card.
now copy the backed up data to memory card again .
switch on your phone now and then insert the memory card.
Everything is fine now.

For detailed explaition read this tip by clicking here

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Nokia 5800 always restart (insert SIM Card)


yes this is a proven fault with the phone take it back to the dealer and they should repair it

Jan 05, 2010 | Nokia 5800 XpressMusic Smartphone

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I just came back from orange shop, i have upgraded my mobile, when i get home on the screen is message:sim card registration failed


This happenes if your sim card is a prepaid one and u didnt charge it for long time or if is not a prepaid one and is one with montly subscription also u didnt paid for some months...or sometimes they can damage and u need to change the sim card...

Nov 21, 2009 | Nokia 5800 XpressMusic Smartphone

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Nokia 5800 locked to orange unlock code,it keeps saying sim registration failed,locked and iv tried 3 different orange sim cards


If it showing you that sim card registration failed then then make sure your sim card is work or not. if your same Sim card works in different phone. it could be that your phone has been blocked by the network

Nov 17, 2009 | Nokia 5800 XpressMusic Smartphone

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My nokia 5800 xpressmusic phones playing up(insert sim)


please check whether you have inserted the Sim card correct. or it must be the Sim card readers problem.you must go to a nokia dealer before the warranty gets over.


please rate me!

Nov 05, 2009 | Nokia 5800 XpressMusic Smartphone

4 Answers

Nokia 5800. sim card registration failed


try to insert your sim to other mobile then try balance inquiry after you have recieved the message turn off your mobile, remove the sim card and insert it again to your nokia 5800.

Aug 03, 2009 | Nokia 5800 XpressMusic Smartphone

1 Answer

Nokia 5800 problem


this is not a problem...
the point if that the old phone which you used stored the contacts in the sim card a sim card can store up to 100-200 contacts (dont know the exact number)
So when you inserted the sim card into the New phone teh contacts got shifted to the new phone through the sim .
They are stored in teh sim so you might be getting the message no contacts in the phone as there arent any!!!!!!!!!
i do not know about the phone but the nokia 3600 could go to the sim and back by the direction keys
why dont you try that out???
or reffer the book which came with it for the contacts
but i am quite sure this is what has happened..
the blinking is because now you sim cannot hold anymore contacts it is full....
i will chech out the functionality of 5800 hundred and tell you about how to do it in some time

Jun 30, 2009 | Nokia 5800 XpressMusic Smartphone

2 Answers

My nokia 5800 won't recognise my sim card


Test your sim-card in another GSM device. If the other handset accepts the sim-card and will allow you to use the network, then you can determine that your problem is the Nokia 5800 itself. Otherwise, you might need to invest in another sim-card.

Mar 13, 2009 | Nokia 5800 XpressMusic Smartphone

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