Question about Acer Aspire One Netbook 8.9" Notebook

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Cannot access the internet

We have been using the Aspire on the internet but suddenly cannot access it anymore (either wired or wireless and at different locations). We can access the internet with our other computers so it is not our internet. I have even used the recovery DVD but still it will not connect. Can you give some suggestions? Is it a hardware problem where we have to take it for repair. It still is under warranty.

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  • orr2 Feb 16, 2009

    This is running on Linx Lite v1.0.7.E and under networks LAN: realtek RTL8102E PCO express fast ethernet controller and wifi: aatheros AR5006EG 802.11 b/g wireless PCI express adapter (rev 01)

    There are no yellow circles etc. and in the connection management there is a LAN connection that is set for obtaining an IP address automatically (DHCP) and obtaining the DNS server address automatically (DHCP). The driver is r8101 and the hardware address is 00:1E:68:B1:98:A0

    I haven't worked with Linux before and because everything worked OK I didn't have to figure out what is comparable to Windows in setting up the network, etc. It just worked!!!

    I am not sure how I am to respond to you, billspeer, as this is the only window I can find. There was no reply button to reply directly to you. I trust you will get this OK.

  • Bill Speer
    Bill Speer May 11, 2010

    Ah. Unfortunately, I should have asked for your OS as well. I have no experience with Linux and wouldn't like to BS youwith a guess. Perhaps someone who does have the expertise will see this. You may even try posting it in a Linux question area. Sorry I can't help further.

  • Bill Speer
    Bill Speer May 11, 2010

    2 things I'd like you to check. Right click MyComputer, choose Properties, then the Hardware tab. Click on Device Manager and under Network Adapters is there anything that shows a yellow circle with a black exclamation point or even a red X? If it's a red X, right click and choose Enable. If it's ! then choose update drivers ( I doubt this will be the case).
    Second, go to Start>Run and type in cmd to open a DOS window. Type in ipconfig /all and tell me what it reads. Specifically, I'm looking for your IP address and if it's set for DHCP. Let me know.



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You may not have the ethernet or wireless drivers installed or they are not working right. how to check right click on my computer and choose >manage >device manager then look for network adapters see if you have anything there if you do click on them and make sure that there active and woking also if there are any yellow question marks in the device manager it means your missing something where the ? is.
also if there are no drivers there go to your laptops website and search for drivers and look for wireless and wired and download them
please rate my answer it is much apreceated

Posted on Feb 13, 2009


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