Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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My Kodak 5500 printer does not print in black ink.

The Black ink cartridge has been replaced and the printer head cleaned and it still does not print black

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  • brgh Feb 11, 2009

    Exactly as froeserk describe, my printer does not print in black. My photos come out (with inaccurate color) but anything black and white is just a blank page.

  • brgh May 11, 2010

    Thanks, that is exactly what I did and I should have my new printhead tommorrow. Sounds promising!

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Have seen this over and over again- the print head is bad. call Kodak at 800 421-6699 and let them run you thru some tests then they'll ship you a new one

Posted on Feb 12, 2009

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The printer will not print in black ink


Hi

Try going into Printing Preferences in the Kodak Printer Program and perform Maintenance.

You do not say which operating system you are using.

Start > (Control Panel) > (Category View) Printer > right click on the Kodak icon > Printing Preferences > Maintenance > Nozzle Check > Head Cleaning > test print > repeat nozzle check, head cleaning & test printing until problem is gone.

If this does not fix the problem, replace the black cartridge > head cleaning > test print.

You might need to perform head cleaning after every cartridge change.

I hope this helps.

Aug 28, 2011 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

Have a Kodak all in one 5500...black cartridge went empty, replaced it with a non-Kodak cartridge, now it won't print black...changed back to real Kodak cartridge and problem remains....have cleaned...


I think the printhead is already defective since you tried using a non kodak ink the big difference is the viscosity of a non kodak ink is diff. w/ the original giving more load to the printhead and making it defective.
you can contact support at
1-800-421-6699

Dec 21, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Black ink is not printing


The head is either blocked more than you can clean off, ehich happens and the only solution is a new head or printer, or the print cartridge you fitted is not recognised and is not being switched on by the printer to use. Use a Kodak print cartridge if you have used a compatible version and see if this works.

Sep 16, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

Kodak esp-3 cannot purge air from print head


WE HAVE AKODAK ESP-3 ALL IN ONE.
RAN OUT OF BLACK INK. HAVE REPLACED BLACK CARTRIDGE 2 TIMES BUT CANNOT GET BLACK TO PRINT. WHAT SHOULD I DO NEXT???

Apr 23, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Easyshare 5500 prints very light even after cartridge replaced


Hi!
You'll need to call KODAK to get a new printhead. The # is 1.800.421.6699. This is a very common issue, and they will give you a new printhead and a set of new ink.

Jan 28, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Easyshare 5500 prints very light even after cartridge replaced


Please call 1.800.421.6699 and select option 01 for prints missing black or color ink. Kodak will send you a replacement printhead kit for free. I hope this helps.

Jan 27, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

I've changed the black ink cartridge but it won't print in black


Sounds like there is a problem with your printhead. You need to clean it using the printer itself (menu -- clean printhead -- deep clean). If this does not work, go to kodak.com/go/itg to get your printhead replaced, free of charge.

Dec 18, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

Light grey or no black printing at all!


barb i suggest u call kodak support for a new printhead
their number is 1-800-235-6325

Aug 05, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

5500 WON'T PRINT BLACK INK


It sounds like the print head is not functioning. If you have taken it out and cleaned it already (the print head) and it still doesn't work you will have to call kodak to request a new print head. They will ship one to you free of charge. If you let them know about how much ink you have wasted from cleaning they will also send you new ink cartridges. They may ask you to perform all the steps from the troubleshooting guides again, just do it again. They seem to follow a script when calling for support so just humor them by doing the same things you have already done a dozen times.
Kodak needs to start selling the print heads at Best Buy right next to the ink cartridges! It seems like tons of people have had the same issues with the print heads.

May 18, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

Black INk Problem


Try calibrating and cleaning the printhead in the kodak aio home center software.

Dec 19, 2007 | Kodak EASYSHARE 5500 All-In-One InkJet...

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