Question about Acer Computers & Internet
Hard drive: Samsung HD080HJ/P Caddy: USB 2.0 device O.S: Windows XP SP2 I have an external SATA hard drive caddy that is behaving strangely. It was working fine then inexplicably stopped after backing up some material from a laptop PC. It is in receipt of power and is still listed in the following: ''Safely remove hardware'' as a USB mass storage device ''Device manager / disc drives'' as working properly However, it is not listed as a disc drive in ''My Computer'' under ''disc drives with removable storage'', or anywhere else in the system. The main internal SATA drive is partitioned into 4 sections (C,D,E,F), and there is an additional seperate internal IDE drive (G) as well as the usual floppy (A) and DVD-ROM (H) and DVD-RW (I). Data keys pop up as (J), but no joy for the EXT caddy. Can anyone offer a suggestion. Best My product was not listed in your categories so was listed under: "Computer Hadrware/PC Desktops/Acer"
Yes, what it seems to me is that you have alot of devices connected and windows by default trie to give the same device the same letter every time you connect it. Well if something else takes its place and you try and connect it, it tried to give it that letter but cant and kind of sits in limbo in the device manager.
Try the following.
Right click " My Computer" and select " MANAGE"
Then when that opens, select the " Disk management" on the left side of the sectioned window.
On the right it should populate your drives including the one that you said isnt showing.
See what letter it is assigned. You can change the drive letter by selecting the drive on the right side, right click and change drive letter to somehting that you know isnt being used like " Z " .
Confirme, or O.K. it and then if all goes well, it should auto detect and it should show under my computer.
This often happens with windows when there is alot of similar devices connected. Windows can only handle up to 32 devices being connected at one time and soem times it holds onto a drive letter for another device and cant give it out to another. often devices such as External hard drives will also try to reclaim the same drive letter and will fight over it. Windows bassically just ignores it since it already gave out the letter to another device and you have to specify it another one.
Let me know if this works or if you need more help.
Posted on Feb 11, 2009
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Posted on Jan 02, 2017
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I have had similiar issues using caddies there seems to be many connecting parts that can fail or become old and dirty failing to make contact with the hard drive you could remove the hard drive and check these contacts make sure they are clean and making contact
You could just remove the hard drive from the caddy and connect it directly inside your computer as a normal hard drive
You would have to remove the hard drive and use a usb sata ide kit
you will then have to connect it to your computer using a usb port
Once connected to another computer to a usb port and power supply you should get a message found new hardware and it should install the drivers it should show on your computer or you might have to install it manually
click start click on computer to open you should see this drive
If you dont.
Click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a Yellow Question / Exclamation Mark? ! or a Red X
you will need to update/reinstall drivers
right click to reinstall drivers.
If you can see your usb drive but its not working
ports (com&lpt) right click update driver
Once you see this drive just click on it to open and copy all or any data you want and save it to another usb drive
or get one of these
NEW!2.5" SATA TO USB 2.0 external HDD enclosure case AU
Hope this helps.
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