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SATA Hard drive caddy not acknowledged

Hard drive: Samsung HD080HJ/P Caddy: USB 2.0 device O.S: Windows XP SP2 I have an external SATA hard drive caddy that is behaving strangely. It was working fine then inexplicably stopped after backing up some material from a laptop PC. It is in receipt of power and is still listed in the following: ''Safely remove hardware'' as a USB mass storage device ''Device manager / disc drives'' as working properly However, it is not listed as a disc drive in ''My Computer'' under ''disc drives with removable storage'', or anywhere else in the system. The main internal SATA drive is partitioned into 4 sections (C,D,E,F), and there is an additional seperate internal IDE drive (G) as well as the usual floppy (A) and DVD-ROM (H) and DVD-RW (I). Data keys pop up as (J), but no joy for the EXT caddy. Can anyone offer a suggestion. Best My product was not listed in your categories so was listed under: "Computer Hadrware/PC Desktops/Acer"

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Yes, what it seems to me is that you have alot of devices connected and windows by default trie to give the same device the same letter every time you connect it. Well if something else takes its place and you try and connect it, it tried to give it that letter but cant and kind of sits in limbo in the device manager.

Try the following.

Right click " My Computer" and select " MANAGE"

Then when that opens, select the " Disk management" on the left side of the sectioned window.

On the right it should populate your drives including the one that you said isnt showing.

See what letter it is assigned. You can change the drive letter by selecting the drive on the right side, right click and change drive letter to somehting that you know isnt being used like " Z " .

Confirme, or O.K. it and then if all goes well, it should auto detect and it should show under my computer.

This often happens with windows when there is alot of similar devices connected. Windows can only handle up to 32 devices being connected at one time and soem times it holds onto a drive letter for another device and cant give it out to another. often devices such as External hard drives will also try to reclaim the same drive letter and will fight over it. Windows bassically just ignores it since it already gave out the letter to another device and you have to specify it another one.

Let me know if this works or if you need more help.

Posted on Feb 11, 2009

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Hi.

I will explain you the issue.

The notebook is preinstalled with a SATA hard drive which needs seperate drivers to be installed inorder to get the hard drive detected. The drivers for the SATA can be installed only by using a floppy drive. As the notebook does not have a floppy drive installed, we can either try disabling the SATA native support in BIOS or install the drivers with the help of a USB floppy drive.

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http://www.scribd.com/doc/4864999/sata

or

http://cid-3a2fd42defd10b67.skydrive.live.com/self.aspx/Public/sata.pdf

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1. Insert the operating system CD, and Power On the notebook to boot
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3. Later in the operating system installation, you are notified that a mass storage device could not be detected. When this notification occurs, press S (S=Specify Additional Device).

4. When prompted, insert the diskette that was created from the SoftPaq file, and then press Enter.

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NOTE: At this point, the following prompt MAY be displayed, depending on the version of your operating system CD. If the prompt is displayed, press Enter to use the default Windows driver and continue, if it is not displayed, continue with Step 6. The prompt reads as follows:

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Unless the device manufacturer prefers that you use the driver on the floppy disk, you should use the driver in Windows.

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6. Continue with the operating system installation, as prompted.

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