Question about HP PSC 1315 All-In-One InkJet Printer

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The print cartridge cradle cannot move.

Hello,
My printer is HP 1402-All-in-one. Recently I oiled the cradle bar for smooth
movement of cartridges. From then on the printer shows the following messages
after printing a sheet. "The print cartridge cradle cannot move.
Please turn device power off. Check device for a paper jam or other
obstruction". But there is no paper jam actually. Once it was turrned off & on, it
functions again and repeat the same.
Please help me to solve this.
RR

Posted by on

  • johnhuibers Feb 24, 2009

    My printer is an hp psc 1315xi-All-in-one.
    After printing a sheet from a pdf the printer stops and the message. "The print cartridge cradle cannot move." appears. I overcome the problem by opening the cover door which causes the sheet to be released and the next sheet to load.

  • edodude18 Apr 14, 2009

    I have a psc 1315 all-in-one printer and get the "Mechanism Error - the print cartridge cradle cannot move." message after each print. I open the access door to the cartridges and let the printer move the cradle to the middle position. I close the door and the paper feeds and prints. But, I have to do this after every page. Any firmware fix for this?

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4 Suggested Answers

  • 1 Answer

SOURCE: The print cartridge cradle cannot move.

"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

Posted on Jan 13, 2009

  • 191 Answers

SOURCE: HP PSC 1500 series print cartidge cradel cannot move?

Does is look/sound like the cradle is attempting to move? Make a loud popping sound? There is small belt that is used to guide cradle across the platen. Take a closer look to see if anything is obstructing that belt. It's rubber and looks like it has gear teeth on it and fits around white gear wheels on side of cradle.

If it doesnt' move at all, a hard reset might clear it. You'll have contact HP support for that as each printer model is different. Some you just hold the power button in for a certain number of seconds.

A soft reset can be tried by unplugging power cord from printer and waiting 15 seconds then reattach power.

Posted on Oct 05, 2009

  • 3230 Answers

SOURCE: It says "The print cartridge

Hi there,

Well you may please follow the HP official site and check out the solution given by HP support. follow the link below -

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00652863&lc=en&cc=ca&dlc=en&product=1146331#N977

Good Luck!!

Thanks for using FixYa!!

Posted on Sep 10, 2010

  • 1 Answer

SOURCE: I have a HP C3100 print cartridge cradle cannot move

I'm glad to see that I'm not the only one who has had this problem without a solution. I found that by moving the print cartridge (with the power on) all the way to the left, closing the door, powering it off, then powering it back on, then doing the test print (cancel and color start copy key), it would print. Had to do this 2-3 times. Then tried printing a document and it printed. So far, it 'appears' to be working OK. Hope it keeps working, otherwise I will just have to get another printer...

Posted on Dec 20, 2010

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1 Answer

My hp d2360 is not working properly and i bought new cartridge but printer wasnt recognize the cartrige..


Please follow the steps below to install the Cartridge:

Install or replace the print cartridges
  1. Turn the printer on. The cartridge cradle will not move if the power is not on.
  2. Open the printer cover. Figure 1: Printer cover openc00658567.gif
  3. Wait until the print cartridge cradle moves to the center of the printer and is idle and quiet.
  4. If you are replacing a print cartridge, press down on the print cartridge to be replaced, and then slide it out of the print cartridge cradle. If you are installing print cartridges for the first time, go to the next step.
    NOTE: HP recommends using a print cartridge protector to store an opened print cartridge for later use. Figure 2: Print cartridge being inserted into a print cartridge protectorc00658568.gif
  5. Remove the new print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer. Figure 3: Removing the protective tapec00658569.gif
    CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. Figure 4: Print cartridge facing upc00658570.gif 1 - Ink nozzles 2 - Copper contacts
  6. Slide the print cartridge at a slight upward angle into the cradle until the cartridge snaps into place. Figure 5: Installing the print cartridgec00658571.gif
  7. Repeat steps 3-4 for the remaining print cartridge.
  8. Close the printer cover. The printer automatically prints a calibration page.

Mar 07, 2011 | HP Deskjet D2360 InkJet Printer

2 Answers

How do i change the ink cartridge on my printer


These are the steps on how to install/replace cartridge(s) on Hp Deskjet 5550.
  • Press the POWER button to turn on the printer.
  • Open the top cover. The cradle moves to the center of the printer.
  • Open the cradle latch.
  • Slide the print cartridge out of the print cartridge cradle and discard it.
  • Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom.
  • Slide the print cartridge firmly into the cradle. Ensure that the copper contacts of the print cartridge meet the copper contacts of the print cartridge cradle.
  • Close the cradle latch.

nonontech_54.jpg


nonontech_55.jpg


If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Nov 19, 2010 | HP DeskJet 5550 InkJet Printer

1 Answer

Print Cartridge stuck


Look at the pad on the right side of the printer under where the ink cartridges are loaded. It may have ink deposits built up into lumps which interfere with the movement of the cartidges on the rod. Clean the deposits by scraping the lumps and removing all debris. This worked for me.

Jan 23, 2010 | HP PhotoSmart 7550 InkJet Printer

1 Answer

Printer Cradle does not remove to center of cradle rod


Bad cartridge carrier, probably uneconomical to get it fixed. However, try unplugging the power cord for 10 seconds. Good luck.

Jan 22, 2009 | HP DeskJet 3820 InkJet Printer

1 Answer

I need step by step instructions as far as how to change cartridges in hp deskjet 5440 printer


[This is from HP.com]

Introduction This document explains the basics of installing or replacing the print cartridges. It is for a 5940 which is the same printer design, yours may look a bit different but I copied this from HP at the section for your printer so follow the instructions and you should be okay.
Insert the print cartridges
NOTE: The printer shown below is the HP Deskjet 5940 series printer. Your printer might look slightly different.
  1. Turn the printer on. The cartridge cradle will not move if the power is not on.
  2. Open the printer cover. Figure 1: Open the cover c00393707.gif
  3. Wait until the print cartridge cradle moves to the right side of the printer and is idle and quiet.
  4. If you are replacing a print cartridge, press down on the print cartridge to be replaced, and then slide it out of the print cartridge cradle. If you are installing print cartridges for the first time, go to the next step.
  5. Remove the new print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer. Figure 2: Remove tape c00393708.gif 1 - Protective tape CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
  6. Slide the print cartridge at a slight upward angle into the cradle until the cartridge snaps into place. Figure 3: Install the print cartridge c00393709.gif
  7. Repeat steps 3-4 for the remaining print cartridge.
  8. Close the printer cover. The printer automatically prints a calibration page.
Original Page here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00411520&lc=en&dlc=en&cc=us&product=445441&os=228&rule=27868&lang=en

Regards,
Worldvet

Dec 01, 2008 | HP Deskjet 5440 InkJet Photo Printer

3 Answers

The print cartridge cradle cannot move.


"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

Nov 18, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Change ink cartridge


Here is the procedure to change the ink cartridge
  • First Press the POWER button to turn on the printer.
  • Open the top cover.The cradle moves to the center of the printer.Open the cradle latch.
  • Slide the print cartridge out of the print cartridge cradle and discard it.
  • Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom
  • Slide the print cartridge firmly into the cradle. Ensure that the copper contacts the print cartridge meet the copper contacts of the print cartridge cradle
  • Close the cradle latch.
  • Verify white paper is loaded in the printer, then close the top cover. The printer automatically prints a calibration page for optimum print quality.

good luck:-)

Oct 08, 2008 | HP Printers & Copiers

1 Answer

The cradle is stuck


Fixed it myself...found this link:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00738923&dlc=en&product=443024

It would print the Tap Test as instructed in this illustration....but then wouldn't move to print anything else. So redid the Tap Test several times....then I lifted the lid while printing a test page so the cartridge was in the center and I could get ahold of it to slide it....left the printer ON, but unplugged the power cable...and then I was able to move the cartridge back and forth. I then took QTips with Windex on them and cleaned the silver bar the cartridge moves on. Got a lot of ink off of it.
A couple more test prints...and sliding the cartridge......and it is finally running again.

Jul 06, 2008 | HP Photosmart 8250 InkJet Printer

4 Answers

Print cartridge cradle is stuck ican't find where it is jammed


This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

Apr 16, 2008 | HP Printers & Copiers

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