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Re: phillips mp3 player
Download the updated version of the Philips Device Manager from Philips website - only the updated version will enable you to get the correct firmware upgrade that will resolve your issue. Once you have downloaded the new Philips Device Manager, open it with your mp3 player connected to the computer, and click the Update tab - it will update the firmware on the player, resolving your issue.
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disconnect it. Turn it off. Then while holding the menu button plus it back in. This will make the screen go white about the splash screens. Your computer will see the hard drive and the device will not sync. Remove all the media and the data files. Plug back in and I was good to go.
Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up.
Plug your MP3 Player into your Pc and Format The removable Drive Then Re-load your music onto it if that doesn't work it'll have to be a hardware problem my only other suggestion is get out your Guarantee and send it in
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor