I have a Canon MP520 and have replaced the Black ink tank. Now there is no print only on the black. All other colours print. I have returned the cartrige as faulty and perlaced with another new one. Still no black print. I have done the Cleaning and the Deep Cleaning. The level of the ink in the tank should have dropped but has not. Before I throw the printer can someone please help?
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Assuming that you are using original Canon cartridges or a brand of Compatibles that you have used before.
If print results are blurred, colors are faded or not printed correctly, the pint head nozzles are probably clogged. Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the Print Head. You may have to do this 2 or 3 times. If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the Print Head may improve print quality. Caution Do not rinse or wipe the Print Head and ink tanks. This can cause trouble with the Print Head and ink tanks. Note Before performing maintenance Open the Top Cover and make sure that all lamps on the ink tanks are lit red. If not, see Checking the Ink Status and take an appropriate action. Increasing the print quality in the printer driver settings may improve the print result.
The large cartridge is for text and black pictures and the small one is for toning colours so you need to replace it. I found an absolute bargain on e-bay (2 packs of complete cartridges for £12-$18) when a set of origionals are £24 each set.
One tank is reserved for colour printing and the other one is for grayscale printing ( Black and white). Watch out as when you run out of ink and you keep trying to print a document with empty tank cartridge it will cause your print head to go bad. The cost of a new canon print head is the same as the cost of a new printer. Canon over priced the print head.
You can purchase Canon cartridges directly from Canon here. The BC-10 is a cartridge that prints with black ink only. The BCI-10 is the replacement ink tank for this cartridge (a new cartridge comes complete with an ink tank). The BC-11e is a cartridge that prints both black and color, and has two ink tanks, the BCI-11 black and BCI-11 color. A new BC-11e cartridge comes complete with two new ink tanks.
You can try this, but maybe a new print head is needed. OK, Canon will hate me for posting this. 1. Remove ink cartridges 2. Remove print head 3. go to sink or tub (stainless steel, not plastic type), pick up a roll of paper towel on the way. 4. Fold several layers of paper towel and place on flat surface. 5. Run hot water until HOT! 6. Turn hot water back to a dribble. 7. Run the dribbling hot water through print head, be careful not to wet the gold contacts. 8.When water running through print head is clear, place print head on paper towel. 9. Repeat number 7 and 8 until no colour shows on paper towel. 10. Gently DAB print head (DO NOT WIPE) inside and out with dry paper towel until dry. 11. I normally replace print head after drying, but you may wish to let it air dry overnight. 12. Replace print head in printer and install cartridges 13. Start printing. I do this to all 4 of my Canon printers every 6 months or so. If any colour fails to print after this process it means your print head probably needs replacing.
On some printers, probably including yours, the black ink will be taken from the reserves in your colour cartridge unless you specifically tell it to do a black and white print on each document, regardless of whether it's printing black exclusively. I wouldn't worry, the black ink in it's own cartridge can also be used for colour photos etc with no detrimental effects.
There are 2 types of black cartridge, CLI-8Bk Black Ink Tank & PGI-5 Pigment Black Ink Tank. These must be installed in the correct order as below. Have you replaced a black cartridge & perhaps used a different type?
Here is a link you can get more info from: