Question about HP PSC 500 All-In-One Printer
When i push the scan button it says: Cannot connect to the pc See customer care guide.
I have misplaced my customer care guide. how can i fix this problem?
I was using windows XP and had their drivers installed (as HP won't create any new ones). I had the scanner working and I came up with the same message. Here's what worked for me:
You will need to reboot the computer while having the printer on. After I did this, the connection was remade and I was able to scan again.
Posted on Feb 26, 2009
If it worked before try pulling all the plugs in the back and waiting at least one minute then replugging!
Have you installed any new software lately?
Posted on Feb 11, 2009
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