My samsung tantus projectio t.v turn green then allthe color is not lined up picture on t.v is all mess, try to use the button to lined up the color but it s not working.even the universal remote i use is not working i dont have the original remote.it only has two code but all the universal remote i have has 3 code what is the next step i should do
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Re: cant fix the color
Hi, first thing you need to do is re-post with the model number of your set, sounds like convergence has failed and if so you WILL NEED the original remote and a pair of convergence IC`s, post your model number and I will look up the part numbers for you,
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If this is a tube set--and it sounds like it it--it likely needs convergence chips. IF the color and picture was ok before this happened--it is worth a look, but if it was getting dull and fuzzy, BEFORE the convergence problem--it needs tubes and is NOT worth repair.
You may try to get into the service menu and adjust screens/drives level(procedure below).
But first turn the color off completely and adjust you brightness to mid-range, what you`ll want to do is a grey raster or bring it as black and white as you can while adjusting the red/green /blue guns or tubes.
Also get a piece of paper and pen because you`ll want to record the original values of the items you may change.
You want to go into the adjustment menu.
Hope this will help Good luck
In quick sequence on the remote press: MUTE - 1 - 8 - 2 - POWER buttons.
The TV will turn On with the Service Menu displayed. ADJUSTMENT - TEST PATTERN - SET OPTION BYTE - FACTORY RESET
Select the function and use the VOL+ button to enter. Save settings and exit by pushing MUTE twice then POWER .