Question about Samsung Heating & Cooling
Dear Sir, I had purchased one 1.0 ton (split) AC from Samsung on 12/062008. The name of the dealer is Multitrade, situated at A. T. Road, Bharlumukh, Guwahati. It has 1 year warranty and the compressor has 5 year warranty. After using the AC for 2-3 days I saw a peculiar problem with it. The AC all off a sudden fails to cool the room. Sometimes this thing last for 20-25 mins and sometimes it goes on for more than one hour. During the problem I have noticed that the water does not come out of the drain pipe. Also to note that the temperature of the aluminum pipe that comes out of the outdoor unit is not cold during that particular time. Another thing that I have noticed is that hot air does not come (which normally comes when the AC is functioning properly) out of the outdoor unit when the problem strikes. The air that comes out is of normal temperature although the fan inside the outdoor unit is running. Another important observation is that the indicator in the indoor unit which signals that the outdoor unit is running remains glowing during this period. I have noticed that this problem generally takes place during day time when the temperature is relatively hot. I have already placed my complain with Samsung and they sent their representative the next day, but at that time the AC was working properly. He checked the unit and said that the problem was due to excessive gas in the unit and so he released some gas and said that everything will be ok and went away. But again after a few days I started facing the same problem. Now I am at my witsend about what to do and how to explain the problem to the Samsung people. Because this problem does not occur all the time and so I am not able to show the problem to the Samsung people. Please solve the problem so that I get peace of mind.
I believe you have a high pressure switch on your condenser that is going bad .it is a switch that has two red wires connected to it inside your outside unit
Posted on Feb 11, 2009
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Posted on Jan 02, 2017
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