Question about Xerox DocuColor 12 Color Copier

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Xerox DC12 system failure: code 10-361

An error code 10-361 appears on display after about 10 min when the DC12 is turning ON. I know this says about Drum Heating problem (Drum not enough hot), but what exactly this code means?

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  • Alexander
    Alexander Feb 12, 2009

    I have found a troudle: the Heating Tube is dead. Can anybody tell where may I purchase this Tube more quickly?

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I have found the Heating Tube 520 is dead, so the Roll doesn't hot enough. This problem was solved simply - by replacing the Tube...

Posted on Feb 12, 2009

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2 Answers

Error Code 10-399


Hello sir; The problem you have can be reset, just follow the steps as below;
1, power on the machine.
2, while hold down the 0 key, press start.
3, enter the access number 6789
4, click onNVM reset/NVM initialization.
5, enter 777-018 press start.
if still have problem let me know

Jan 02, 2009 | Xerox DocuColor 12 Color Copier

2 Answers

Eror code 3-380 System Fault problem


Whenever switchon my Dc12 The mahinc ready within 5 minutes and final stage it shows the eror like "System Fault" error code 3 -380 Switch of your printer and on. How can I solve it.

Oct 15, 2008 | Xerox DocuColor 12 Color Copier

3 Answers

Xerox dc 12 copier system faulit 9-354


Hi ,
Sir I am have dc12 mech
its giving error code 9-354.
send me the solution as soon as posible.

Aug 09, 2008 | Xerox DocuColor 12 Color Copier

1 Answer

Xerox DC12 System Fault 6-355


06 codes refer to exposure lamp problems..(or scan) check lamp coming on, scan carriage position etc, don't have the code list, so carefully move the scan carriage up and down, make sure it moves OK

Jun 05, 2008 | Xerox DocuColor 12 Color Copier

5 Answers

Xerox DC12 Error code 9-355


That is a magenta toner empty message, either the magenta is empty of there is an issue with the magenta toner dispencing.

May 07, 2008 | Xerox DocuColor 12 Color Copier

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