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About neo laptop

By kresta_marie on Feb 11, 2009

" "

my friend bought a new new laptop dual core last October.
her problem now is her screen, there is an angle on tilting the screen so she can have the best resolution and viewing on it. tilting it not on the desired angle causes break horizontal lines. she said it was about LCD problem. there is still warranty to that, but she doesnt have time to go there..

is there anything you could share about it...

Comments:

Feb 11, 2009

- I'll tell her, but definitely she will not open it because the warranty will be void. i told her to reformat it. don't know if it helps.

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Best Solution

posted on Feb 11, 2009

Benimur

Rank: Guru Computers & Accessories

Expert
Rating: 88%, 3976 votes

Hi and welcome to FixYa,

Offhand, it does not sound like an LCD issue. If it were, the horizontal lines would be consistent no matter what angle. I am inclined to think more on cable/connector problem. All that is required is to re-seat the connector, arrange the how the flex cable is laid out and ensure that all terminals are connecting right. While this is relatively an easy/quick repair, it would be to your friend's disadvantage if a third party would physically work on the laptop. The laptop has to be opened to expose the connectors/cable. Doing so would void the warranty.

Good luck and thank you for using FixYa.

Comments:

Feb 11, 2009

- Reformat would be addressing a software issue; the problem is hardware.

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