Question about Epson Stylus 830U InkJet Photo Printer

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Epson 830u Printer Red light stays on even with new ink

I have an Epson Colour Printer 830u Stylus and the button next to the on button is red. I have put in new black ink and the red light doesn't go away. I have tried removing both inks and putting them back in and have checked the cords. What else can I do please ?

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I realised that I had to replace both the ink cartridges even though I only wanted to replace the black for it to work. Once I replaced both the black and colour cartridge the red light went off. Thanks

Posted on Feb 12, 2009

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Try unplugging the printer, then plugging it in again. Make sure the print ink heads are secure inside the printer.

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You may read the information regarding "end of life" and "waste ink counter" here: http://www.epson.com/cgi-bin/Store/support/InkPadsForm.jsp

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2 Answers

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Possibly ink on the blocking the sensor from reading the poper ink level.

After that put the cartridges back in and then go to printers on your PC and right-click the printer on the screen and try to locate a cleaning process or if you have software installed for the printer, run it through there.

Do it a few times if need be and then check the ink level.

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