Question about Dell 926 All-In-One InkJet Printer
Tried to print from my 926 Dell all-in-one. Error message: INCORRECT PORT DETECTED. Did recommended search for USB controller, everything ok there. Unplugged and plugged veryint back in, unplugged power cords, restarted comuter. no cigar! Help!
Try reinstalling the drivers for your printer. You should have a disk that came with the printer. If you don't then you will have to search the Dell website for the drivers. Once you have found them, reinstall them and see how that works out.
Let me know wether this helped or not.
Posted on Feb 11, 2009
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Open the Dell 926's front cover with the power on and wait for the cartridge carriage to come to a stop. Remove the ink cartridges by pressing on the tabs at the top of each cartridge. Check the cartridges to make sure you have removed all of the blue protective plastic film. Look for the "Dell" logo stamped into the cartridges' lids to ensure they are genuine cartridges.
Clean the shiny metal portions of the ink cartridges with a damp microfiber cloth. Allow each cartridge to dry completely.
Clean out any paper, staples or other debris that you may be able to see, then reinsert the cartridges into their appropriate slots. Put the black ink cartridge into the left slot and the color cartridge into the right slot. Make sure both click back into place.
Close the Dell 926's front cover and turn off the printer. Unplug the power cord and USB cable from the printer for five seconds, then reconnect them.
If your Dell 926 fails to recognize the print cartridges after following the above instructions,
take it to a repair shop for servicing.
Good Luck and Happy Printing
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