Especially when print pictures in black in the cd tray, has a lot of lines not solid black. tried clean head and align, don't work. please help...
send me direct email please, please for problem solving email@example.com "sidney" thank you very, very, very much!!!
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Nozzle check is fine? I am not sure. Check again. There is transverse and vertical lines. Is it perfect? Turn off printer, move head to center, put wet tissue with hot water at head cleaning mech. (pad). move head to parking position, wait for 15 minutes, repeat for 3 times. Check nozzle.
Yes cleaning the LED heads do make a difference. If they are even the slightest bit dirty your output will be affected. However the quality of the prints on these printers are not very good. I have 3 of them and all of the product subpar quality (right out of the box) especially with lighter solid background colors.
On card stock (especially coated card stock) you'll notice shading on the entire page. Again this happened out of the box on all three of my printers. I researched this and read that it was an effect of the LED technology.
Also if you look closely at your prints you'll notice that there are bars in your print. These bars look like there could be something wrong with the LED matrix...
I just installed a magicolor 7450 II and man what a difference. No shading, perfect picture quality, and larger banner printing (12" x 47") Of course the price tag is a lot more ($3k)
I had a similar problem with my R800 . I got a colour profiler to fix it and he used a spyder. Made an amazing difference. Well worth the trouble especially if you are printing a lot of photos
I had the same problem. Restarted the printer. Reinstalled the drivers. Scratched my head ... nothing! then I moved the printer away from the wall - problem solved! I can't say that this will work for you but if everything else is working, as it was and still is on mine then it's worth a try.
What I didn't realsie was that the cd tray comes out of the back of the printer when it's checking the alignment. I had inadvertantly pushed the printer back, too close to the wall. Moved it forward slightly and it's fixed.
Hope that solves it for everyone.
The CD tray is removable and ensure the door is properly closed. If the error persists then shut the printer down Remove the software. Come off line Disable the Antivirus software Re install the software following the prompts Come back if that did not do it
Yes I had a similar problem and in fact returned my printer for a replacement. You need clearance as the CD tray emerges some 2.5 to 3 inches behind the printer. If the tray hits an obstacle it is unable to correctly line up for printing and the trat is rejected
Clean the white parts on the caddy and also clean the entry/exit rollers (use windowlene and a sponge). If you still have problems see my previous posts about under head cleaning and just complete a quick clean.