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Generally this is an indication that the telephone line you are trying to fax over has either alot of noise on it or possibly on the receivers end.If you are on a telephone line which has DSL service on it make sure you have a line filtre connected on the fax to eliminate line noise for your DSL modem, as well if you are using a digital phone service such as Vonage or your Cable providers phone service this is a digital service, contact brother technical support to have your modem speed lowered to 9600bps through the firmware switches on your machine.
Remove the phone line from the back of the fax and connect a standard phone (not a business PABX or PAX system phone) to the line. Ensure dialtone is available. (Make sure in doing this that you are also testing the cable from the phone socket to the fax). If no dialtone, replace cable or fix line.
Check that the line is connected to the 'line' port on the fax, not the 'phone' port.
If still no dial tone, it may be modem fault (in the fax). Seek specialist attention.
The No service basically means there is no line signal coming into teh modem board check your cable connections and rest line by plugging a phone into teh same socket check the cable is plugged into the line socket on teh back of the fax and not the phone socket
Most likely cause is you don't have a dsl filter on your fax line. Without the filter, your fax machine's modem can't discern between a dsl signal and a telephone signal Since the telephone line coming into the building is now carrying a dsl signal, a filter is necessary to receive/send faxes.
Must have DSL filter attached before fax, not sure how you are saying you have it setup, but phone line should come from wall then to filter then to fax socket marked line, phone should be hooked to socket on fax marked EXT, if you dont have dedicated fax line then fax number will be same as phone no.
If you have Adsl then there will be a lead from wall that splits into two, one goes to your modem (ADSL) and the other marke phone or line needs to go to fax socket marked LINE
This is a problem with your voice over ip service. You have to change the setting on your fax machine for example the Baud speed down to 9600, the ECM= off, and the Oversea settings on. Make sure your VoiP ATA is the first thing after your modem or whatever connection you are using for the internet. If you using and old model fax 95% of the time it will not work with VoIP service.