Question about Motu 896HD

5 Answers

MOTU 828 MK2 Problem when connected to computer

I have had a MOTU 828 MK2 for a few years now and it has worked fine until recently. Now when i turn it on while it's connected, i doesn't boot up it just stops at in the middle of the sequence and when i disconnect the firewire cable it finishes booting up
Here is what i've tried:
1. Turn it on and wait for it to boot up and then connect the firewire cable. Then it just started to blink the ''44.1'' clock setting.
2. Solder in a new female firewire connector onto the board. Changed nothing

Is there anything left?  

Posted by on

  • 2 more comments 
  • Anonymous Mar 06, 2009

    same problem went conect the firewire cable

  • lecoil Mar 06, 2009

    Well, actually the interface don't boot up, or just sometimes, it does power on, the lcd lights up but it don't boot up, even when if i leave it for a few seconds the 44.1 or any other frequency blinks or just light up, but the computer don't recognize it. I wonder who can check it in mexico.If some one knows please, please tell me.thank you very much
    Balam Diaz

  • Anonymous Mar 13, 2009

    I have the same problem MOTU have no support for it

  • Anonymous Apr 11, 2009

    Sounds thet same fo rme... worked fine for 2 years, now it loads up and displays the CueMix DSP on the display and is not recognised.

    Sometimes it gets as far as letting the 44khx sign flashing, but still not recognised.

    Is it bust for good?



5 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hey guys I've had this happen as well. What worked for me was the reset function. Disconnect the MOTU from the computer. Go to SETUP, turn the knob to FACTORY DEFAULTS, press SELECT, then VALUE. Reconnect MOTU to the computer. I've heard that this doesn't help everyone, but it's helped me. 

Posted on Jul 05, 2009

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Maybe that your internal clock source is set to adat 44/48 if you turn it to internal 44.1 it locks back to your computer again.

Posted on Feb 23, 2013

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

... I've got the same bug with my 828mk2, when I playback tracks, sometimes, the sound is cutted, I hear a click, and then, if I'm playing with my midi keyboard connected to the 828, I lose the midi signal....
Any one has the solution ????????
Thank's !

Posted on May 29, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Unplug Firewire cable, restart MOTU unit, replug Firewire cable.

Posted on May 30, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Have the same problem, I lived almost next door to the company and the customer service sucks. If any one know the solution please email at

Posted on Dec 22, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I want to hook my dex and a mixer into my motu 2408 mk2.. the mixer is working coz i can hear the mic,, but theres no sound getting into the computer from the decks.. ive even tried hooking the decks

Have you installed the driver for it? Look for the DVD that came with it and install it. After installing the driver, update it. You can use RadarSync to automate the updating process of your computer.

Apr 19, 2013 | Computers & Internet

2 Answers

Motu 828 MKII Display stops loading at MOTU 828USB v1.01

Same thing is happening to me! dod you manage to find a solution?

Apr 08, 2010 | Audio Players & Recorders

1 Answer

Fire wire interface died

downloaded latest driver from website

Nov 19, 2009 | Motu UltraLite FireWire Audio Interface...

2 Answers

Problems with a motu 828 audio interface

I have the same model. Mine is has never had any problems other than latency issues. BUT just now I have blinking led lights and it has no sound and does not even get recognition from my computer now. I dumbfounded cause its been in the same spot with never being dropped or bumped so I'm gonna take off the face and air clean it. Crackling I did have and as soon as I or sprayed air on the "open" pots it went away. This first generation in my belief should have some sort of recall or refund at a trade up value. I'm now a recording studio with no anolog to digital converters cause my FIRST GENERATION motu 828 is all fritzed out man. It's pain full. I swear when I go to their site they recognize your system and blast at your computer to make sure its all legal which in turn destroys your software and epuipment. Every time I've been to their site. I've had to reinstall all my softwar which I bought from them, re input my serial #'s and last site i went to was the Digi page and blam. anyway, I suggest to just open it up, spray the insides to clean it and pray. lol...

Sep 21, 2009 | Motu 896HD

1 Answer

Motu 828mkII screen problems

i think it suffered a loss connection..try to tighten the screws.

May 13, 2009 | Motu UltraLite FireWire Audio Interface...

1 Answer

Not detecting 896

I have had the same issue with my 896. Your only option is to get it servived by a motu, or audio equivilant technician. Its not a major problem that you have, but the firwire contacts have loosened to the point of lost signal. It wont talk with your computer unless that firewire connector is solid. The moving is what did this, Once i moved mine a few times same thing happened. If you're on a tight budget you can teach yourself how to sauder online then you can cimply pop off the back plate remove the old connector, replace it and sauder into place. Hope this was helpful

Mar 29, 2009 | Motu 896HD

1 Answer

Drivers motu896hd

Vous pouvez l'obtenir du lien ci-dessous
Faites-moi savoir si vous avez besoin de plus d'aide

Mar 01, 2009 | Motu 896HD

1 Answer

I am having a ard time finding the right fuse for my MOTU 828 Mk1

take the original to your local tv repair shop - they will be happy to suppy the correct replacement
there are subtle differences between time lag, slo blow and antisurge fuses so be careful

Nov 22, 2008 | Computers & Internet

1 Answer

Midi Time Code not work with travelers

the manuals are ''down'' on thewebsite unfortuantely...thought u should know..but u may be able to download them at a future date..go to
could u help me??
do u know how to chain an adat to a traveler to expand the outputs via firewire by the way?
I need to initialise something on the sequencer ?? (logic)
thnx if u knwo a solution!

Feb 01, 2008 | Motu Traveler (8250) Audio Input

Not finding what you are looking for?
Motu 896HD Logo

Related Topics:

3,311 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motu Computers & Internet Experts

Brad Brown

Level 3 Expert

16636 Answers

Jay Plesset

Level 3 Expert

2848 Answers

Terry Hair

Level 3 Expert

4134 Answers

Are you a Motu Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides