Question about Toshiba Satellite A100-S8111TD Notebook

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Touch pad will not work

The computer turns on but the arrow for the mouse will not move.

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  • 2,404 Answers

Hold down the FN button and up on the top of the keyboard there will be a button with a picture of a mouse. As your holding down your FN button hit the other button and see if it enables your mouse. Something should come up on the screen showing you that its enabling or disabling the mouse.

Posted on Feb 11, 2009

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Mouse arrow shows but won't move with touch pad or button


Hi Wayne ,

If it fell off the edge of your bed last night it is likely that you have damaged the mouse track pad in some way.

you might have to order a new one off of ebay and have someone fit it for you !!

Or it might be as simple as the ribbon cable in the track pad has come loose and will need to be refitted.

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Perhaps your mouse is not plugged in to the computer. If your mouse is a usb mouse it will have an end of it that looks like this:
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It probably isn't blue on the inside though. It's probably silver or black
If your mouse is a ps2 mouse then it will look like this:
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If the mouse is a ps2 mouse then when you plug it back in you will need to log off and then log back on to your computer for it to work. To log off you can press the windows key that looks like this:
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Hi and welcome to FixYa!

If you are using the touch pad and the cursor will not move, you may want to try and use a mouse. The touch pad on your computer may have worn out. If the mouse works, it may be your pad.

Please check to make sure that touch pad button is on. If the mouse will not move the cursor, your drivers may have been corrupted and you have to download new drivers after uninstalling the old one. Which one you download will depend on what type of computer you have.

Thank you for asking FixYa!

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If no other keyboard is attached there is usually a switch to turn off the touch pad.
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this is a software or possibly a touch pad mouse issue. First you can quickly correct this by going to accessories located under start in Vista and going to system recovery. Tell it in that section to revert to an earlier time. Remember when the mouse was working? What date? click on the date when the mouse was working and click next.

The computer will reboot and mouse should be working. If not the mouse touch pad may need to be replaced. Buy a usb mouse for now if you have to work on it immediatly.

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1 Answer

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If you have a manual for the notebook, check to see if you can use the function key and the similarly coloured key on the keyboard which enables/disables the touch pad. Usually you can disable the mouse pointer touch pad with this FUNCTION key + MOUSE key when pressed together. Often these keys have the same colour (usually blue). The purpose is to disable the touch pad when you are using an external USB or wireless mouse, then you press the 2 keys again together to enable the touch pad once you have removed the USB/wireless mouse.

If that doesn't work, borrow a USB mouse and attach it to your notebook to use temporarily while you diagnose the problem.

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2 Answers

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Using your keyboard, press the windows hot key, then use the arrow keys to go up and to the right to control panel, then arrow over to the system icon, then arrow through the tabs to the hardware tab, then press TAB to select the "device manager" button and click enter....in the device manager, press tab again in order to highlight the first selection and arrow down to "mouse and other pointing devices" then press the right arrow key to expand that selection and see if it is recognizing your mouse pad, if it does, highlight it and press enter, arrow over to the "driver" tab and try updating the driver, if that doesn't work, try a troubleshoot from the first properties tab.....and if none of this works......the touchpad is most likely dead. Try contacting the manufacturer and see if they can replace the touch pad.....

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did u hit fn key or botten above mouse turn the mouse on ??> buy usb one mini

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