Err 1 message on Taylor Lithium Elec Scale model 7346
My new scale lights up 0.0 pounds; however, when I step on the scale to weigh, I get an "ERR 1" message. It never shows increasing numbers or my weight.
The troubleshooting guide refers only to an ERR 2 message. Advice much appreciated!
Re: Err 1 message on Taylor Lithium Elec Scale model 7346
This is a reply I received from Taylor customer support. I have followed this procedure enough times to wear out the original battery and still get the Err 1 message. You may have better luck.
Thank you for your e-mail. The reboot below may clear the error from your scale. You may need to do this several times to completely reboot the system. Please let us know if you have any questions or continue to display the Error.
1. Remove the battery from the scale 2. Set the scale on the floor without the battery in place. 3. Stand on the scale for 10 seconds (still without the battery) 4. Carefully replace the battery without turning the scale on. 5. Using only one foot, tap the scale or apply just enough pressure to turn on the display. (It should show dashes or zero's) IMMEDIATELY REMOVE YOUR FOOT. 6. Let the scale turn off 7. Step on the scale for a weight reading
Linda DLT Consumer Relations Taylor Precision Products & Salter Housewares 2220 Entrada del Sol, Suite A Las Cruces, NM 88001 Toll free - 800-289-0944 866-843-3905 Direct - 575-526-0944 ext 3172
Re: Err 1 message on Taylor Lithium Elec Scale model 7346
My daughter apparently liked them well enought o buy 2 of them. the first one had a dead battery, which i replaced with the one from the broken. the other one is just dead, even with a new battery from radio shack.
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Are you talking 31 "Stone"? If so, I believe that comes out to 434lbs. You are lucky if your scales can read that high. For testing purposes, remove your shoes or more if you think your right at the upper limit. Or let a slightly lighter friend try it. I assume your talking "Stone" as used in the UK. Are you from there? (I,m in the US, in Florida.) Also, there should be a switch on the bottom of the scale (upper left corner) allowing you to switch between lbs, st and kg. You can try that as well, although the limit should be basically identical. If you tell me more, I can help you more. (By the way, I weigh 197 lbs right now, that's 14 stone.)
Take a 5 pound bag of sugar, flour or what have you. Put it on the scale. If it is off, turn the scale so that you can check every possible place for an adjustment. Adjust and go for it!!! Good luck...Lee
Here are the basic ERR messages and their meanings:
Error 0: Initialization
Error 1: Instability (scale is on an uneven surface ex: carpet)
Error 2: Unit may have been jarred or unit was overloaded (customer went over the maximum weight capacity)
Error 3: Contact error (Feet were not wet for Body fat reading, feet aren’t big enough to reach sensors)
Error 4: Body fat is out of range
Error 5: Water is out of range
I got an ERR2 message and now the scale doesn’t work. What should I do?
The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
Remove the battery from the scale.
Sit the scale on a hard surface floor.
Step up onto the scale, stand still for about 5 seconds and step off the scale.
Re-install your battery.
Place the scale back on a hard surface floor.
With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
Wait for the scale to turn off again.
Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department or contact us via email. You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.
A. Powering-on the scale 1.
Press and hold the POWER button for two seconds. Scale will perform a
self-test by displaying four 8s for three seconds. When "0.00 kg" or "0
lb 0 oz" is displayed on the screen, scale is zeroed-out and ready for
normal operation. B. Normal Weighing 1. Hang fish on the attached hook. Weight is displayed in either kilograms or pounds and ounces. C. Switching between unit weights 1.
Press and hold the POWER and CHOOSE button simultaneously for three
seconds. Unit will change from weighing pounds and ounces to kilograms
and vice versa. D. Taring Weights 1. Weigh a bag or container till its weight is steadily displayed on the screen. 2.
Press the POWER button once. Scale will zero-out and show "0.00 kg" or
"0 lb 0 oz" and is ready for weighing multiple fish together. E. Holding a weight 1.
With the weight displayed on the screen, press the CHOOSE button. This
will hold the current weight and is indicated by displaying an H to the
left of the screen. To unlock the hold, simply press the POWER button. F. Storing weights into memory 1.
With a weight in the hold mode and an H displayed to the left of the
screen, enter the memory mode by pressing the CHOOSE button. While in
the memory mode, pressing the CHOOSE button will allow you to navigate
through ten stored memories. These are indicated on the left and
numbered 0 through 9. There are also 4 letters that indicate other
options. An A shows the average of all stored weights. An E displays
the total and a C resets the memory. 2.
To store a weight, simply hold down the CHOOSE button for three
seconds. Weights will automatically store into one of the number
registers. To see the numbers with their weights, simply scroll through
the numbers by pressing the CHOOSE button as described above. G. Resetting the memory 1.
With the unit in the C mode, press and hold the CHOOSE button for six
seconds and scale will reset memory and zero out. Press the POWER
button and scale is ready to begin weighing again. H. Powering-off manually 1. Press and hold the POWER button for 6 seconds.
Sounds like it wasn't initialized, even though it says Er 4 instead of Er 0... According to my manual, to (re)initialize it and reset it to zero, tap the platform lightly. It should show zeroes running across the display for a second or two, then show all zeroes and turn off. It should be re-initialized...
Error Codes for the 5757 (according to my manual):
Er 0 Initialization error (remedy described above)
Er 1 Instability error (step off the scale, then back on)
Er 2 Overload warning (registering weight beyond the 440 pound max)
Er 3 Contact error (body impedance beyond technical limit - try dampening feet and try again for better contact)
Er 4 Bodyfat error (bodyfat percentage is beyond range - try dampening feet and try again for better contact)
Er 5 Bodywater error (bodywater percentage is beyond range - try dampening feet and try again for better contact)
The "Err" problem is a very common one but no one so far could predict the reason causing this.It means that there has been an error in the scale measurement.The only solution mentioned everywhere is to Step off the scale until its LCD screen blanks and Step back on the scale.
I have a WW36DG digital scale and most of the instructions are the same, so far as I can see. When you tap on the scale, 888.888 appears. It is just seting itself. If you step on the scale before it reads 00.0 it wil give you a Err signal. If you stepped on the scale after it read 00.0, and an Err signal appears, either your battery is very low or it is malfunctioning. it does have a 10 year warranty on it. For the person wanting to set the scale, here are the directions. Good luck.
Weight Watchers® Body Fat Monitor
1. Tap center of scale platform with foot to activate digital display (display will
2. Wait for "0.0" to appear in display window.
3. You are now ready to input your personal data. Firmly press the SET button
located below the display.
Enter User Number
• P-01 will flash in display window
• Press UP or DOWN arrows to select your individual user
number (Ten user numbers available: P-01 through P-10)
• When selected user number appears in display, press SET
button to save user number
• The scale is now ready for you to enter your height
• "Ht" (height) will flash in display window
• Press UP or DOWN arrows to scroll to your height measurement
• Press SET button to save height
• The scale is now ready for you to enter your age
• "Age" will flash in display window
• Press UP or DOWN arrows to scroll to your age
• Press SET button to save age
• The scale is now ready for you to enter your gender
• The gender icons will flash in display window
• Press UP or DOWN arrows to select male or female icon
• Press SET button to save gender
• The scale is now ready for you to weigh yourself and to
determine percentage of body fat