Question about Taylor & Digital Scale Lithium Scale

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Err 1 message on Taylor Lithium Elec Scale model 7346

My new scale lights up 0.0 pounds; however, when I step on the scale to weigh, I get an "ERR 1" message. It never shows increasing numbers or my weight.
The troubleshooting guide refers only to an ERR 2 message. Advice much appreciated!

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  • Anonymous Mar 28, 2009


  • Anonymous Apr 03, 2009

    I get the same Err1 message. Can't find solution.

  • dbbuan Apr 20, 2009

    When I step on the scale the readout says Err.

  • Anonymous May 22, 2009

    Err 1 -- how to resolve???

  • Anonymous Mar 14, 2014

    scale shows err

  • Anonymous Mar 16, 2014

    The battery on my taylor scale model #5768f was replaced and it wont work now, and I did get the right batter for it.


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This is a reply I received from Taylor customer support. I have followed this procedure enough times to wear out the original battery and still get the Err 1 message. You may have better luck.

Thank you for your e-mail. The reboot below may clear the error from
your scale. You may need to do this several times to completely reboot
the system. Please let us know if you have any questions or continue to
display the Error.

1. Remove the battery from the scale
2. Set the scale on the floor without the battery in place.
3. Stand on the scale for 10 seconds (still without the battery)
4. Carefully replace the battery without turning the scale on.
5. Using only one foot, tap the scale or apply just enough pressure to
turn on the display. (It should show dashes or zero's) IMMEDIATELY
6. Let the scale turn off
7. Step on the scale for a weight reading


Linda DLT
Consumer Relations
Taylor Precision Products
& Salter Housewares
2220 Entrada del Sol, Suite A
Las Cruces, NM 88001
Toll free - 800-289-0944
Direct - 575-526-0944 ext 3172

Posted on Jun 24, 2009

  • 1 more comment 
  • Cj_vandenber Feb 10, 2011

    I tried this several times, but it didn't work. I may have more success doing a rain dance during a full moon.

  • bob apergis May 01, 2011

    I have the same problem the scale shows 0.0 when I get on it.
    I followed the directions above but I was not able to correct the problem.
    One bit of information. I had an EE error displayed the last time I weigh myself.
    After that I changed the battery and I have the 0.0 error ever since.
    I gather that this may be a diagnostic error indicating that there is something wrong with the microcontroller. Who Knows.....

  • Delene Tennyson
    Delene Tennyson Mar 16, 2014

    It worked like a charm! Thank you


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Scales show off as much a ten pounds and will give different reading each time you get on them. Put in new battery and didn't solve problem

Posted on Jan 18, 2010

  • bdroth Jun 17, 2011

    My scale is sensitive to where I stand. If I stand near the readout it can be as much as 5 lbs lower


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Se cayeron las tapas negras de la bateria

Posted on Aug 15, 2009

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My daughter apparently liked them well enought o buy 2 of them. the first one had a dead battery, which i replaced with the one from the broken. the other one is just dead, even with a new battery from radio shack.

Posted on Apr 10, 2010

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