Question about Philips SINGLE HANDSET USB VOIP PHONE

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My phone will not charge

When its in the charger it lights up but when you lift it out the phone goes off completely . put it back in the charger base it lights up again .please help with the problem thanks

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  • babykj87 Feb 24, 2009

    i will sure try it and let you know thanks for takin the time to help me :) kris

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It sounds like the battery is a goner but I wouldn't swear to it without having another to test it. Over the course of the last month or so, did you notice that the battery life was shorter and shorter? It will look like it is charging but holds no charge whatsoever upon removal from the charging base. The best way to test this, of course, is to install a new battery. Finally, is this an older phone or a new one? Rechargeable batteries are good for about 2 years, less if you don't let it fully discharge and recharge although in the newer types it's not as much of a problem. Let me know what you find out.

Posted on Feb 11, 2009

  • Victoria Anderson Sep 30, 2011

    Thanks. I will try a new battery. The phone is older than 2 years.

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