Question about Kenmore Refrigerators

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Older glenco fridge

Fridge isn't cooling i have dusted condenser and took ice off a coil on the inside of fridge and still not cooling

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  • tonemfone Feb 11, 2009

    it was not frost. it was hard ice about the size of a baseball. it was on the coil that came from the 1-7 cooling setting knob if that makes sense the coil was not connected to anything



  • tonemfone Feb 11, 2009

    it was ice and it was on a wire maybe not a coil i am not hip with the proper lingo of fridge parts and there was ice on a 3/8 tube and all those are connected

  • tonemfone Feb 11, 2009

    it is a two door frigerator its a glenco

  • tonemfone Feb 11, 2009

    the condenser on the bottom of the unit is cold to the touch does that help any

  • tonemfone Feb 11, 2009

    there is no frost any where in or on the fridge and the wire is not connected to anything just comes from the cool setting

  • tonemfone Feb 11, 2009

    where is the evaperater is that the thing behind the fan that blows on the condenser under the fridge and if so that is hot

  • tonemfone Feb 11, 2009

    could it be the thermostat

  • tonemfone Feb 11, 2009

    i think so keep going

  • tonemfone Feb 11, 2009

    i have a fridge no freezer in between the two sides is a fan and a radiator looking deal and under there is a condenser, a fan, and a bowling ball looking thing

  • tonemfone Feb 11, 2009

    and both fan are running yet the fridge is not cooling i took off all ice and dusted the condenser under the fridge and still no cooling

  • tonemfone Feb 11, 2009

    no meats just beer

  • tonemfone Feb 11, 2009

    someone told me it may need freon but can it be the thermostat that is failing

  • tonemfone Feb 11, 2009

    side by side

  • tonemfone Feb 11, 2009

    yes i am here and yes the fan can be heard

  • tonemfone Feb 11, 2009

    there is no frost

  • tonemfone Feb 11, 2009

    thanks for the help i will keep that in mind

  • robert samples May 11, 2010

    thats what we are trying to find out did you open the left door look for frost on the back wall and see if frost is there and if you hear a fan running

  • robert samples May 11, 2010

    you still there

  • robert samples May 11, 2010

    ok the door on the left hand side should be the freezer side open it look at the bottom and see if you see frost now there is a difference between a freezer and a deep freeze all side by sides have a fridige side and a freezer side ok when you open the left side door do you see frost and do you hear a fan running the freezer side does all the colling for the whole unit roger that

  • robert samples May 11, 2010

    lol roger that tell me about the two doors is one on top one on bottom or are they next to each other side by side

  • robert samples May 11, 2010

    where do you keep your frozen meats

  • robert samples May 11, 2010

    if you got two doors one is the freezer and one is the fridigare the bowling ball is the compressor are the two doors on top of each other or side by side each other

  • robert samples May 11, 2010

    ok now is your freezer on top or to the side of the fridge and when you open freezer door do you hear a fan sorry about all theese questions but you got to be my eyes

  • robert samples May 11, 2010

    evap inside freezer behind a panel

  • robert samples May 11, 2010

    lets do fridges 101 the freezer does all the cooling for the whole unit the coils in the freezer are called the evaporator the coils on the outside are the condenser now freon absorbs heat in the freezer and carries the heat to the condenser coils and lets it go to the kitchen etc have you looked at the evaporator coils inside the freezer the prob your describing sounds like a leak in the system or a restriction in whats called capillary tube which is a tiny tube going into a 3/8 tube at the evaporator coil with me so far

  • robert samples May 11, 2010

    do you know where the evaparater is the condenser should be under the fridge and should be hot

  • robert samples May 11, 2010

    ok did this wire connect to a siliver hony comb looking part and look at the bottom of the freezer side and see if its covered in frost

  • robert samples May 11, 2010

    first off how old is this unit yes it makes sence thats the thermostat now is this a top freezer or a sxs

  • robert samples May 11, 2010

    describe the ice on inside coil tell me if its ice or heavy frost and location on the coil

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  • Master
  • 1,314 Answers

If the fan is running in there and there is no frost then sounds like a leak and id reccomend replacing if its as old as you say it is if the bowling ball is running then the thermostat is good

Posted on Feb 11, 2009

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is the condenser fan running back there?also did you clean out the condenser coil?usually when the middle strip gets hot the coil is filled with dust or the fan where the compressor is isn't running.the condenser fan keeps the compressor cool and all the heat from the machine escapes out through the condenser coil.check this,also the start device could be bad on the compressor,send model number next time you write so whoever helps you can look up your machine.hope this info helps you out.

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next time send the model number and brand name.usually when this happens is the condenser fan motor isn't working.pull the fridge out,remove the bottom back panel and check the fan to see if it's working,if it is check the condenser coil to see if it's filled with lint and dust,it could just need to be cleaned out but if it's that hot most likely the fan isn't running,if you get this tonight check it now,if the fan isn't running you could blow the compressor,the condenser fan blows and keeps the compressor cool enough so it doesn't overheat by moving the hot air and the heat also esscapes through the condenser coil so if that's clogged with dust the machine will run hotter than normal,if the fan isn't running you can stick any window fan back there and blow it onto the compressor to keep it cool until you fix the condenser fan motor,this way you won't loose any food and if the compressor goes it's new fridge time,to much to repair.hope this helps and good luck with your machine.one more thing,i've found the fans not running and by pushing the blade it runs again,if this happens the fan could run and never have a problem or it could stop an hour later but i would change it out no matter what.if it's a G.E. fridge and the motor isn't running,most likely it will be the computer board,i've found 10 machines doing this and the temp. settings turning on and off or the evap fan motor in the freezer runs slow and then fast and the condenser fan isn't running or running slowly,this is why you have to send the brand name and model number.

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My fridge has ice build-up in the freezer behind the inside wall. this ice is on the freezer elements, because of the buildup, the fridge is not cooling.


This sounds like a problem with the defrost circuit. It is likely that the evaporator coil is clogged with ice due to the defrost heater / circuitry not functioning. This can be caused by a failure of any one or more of the following components:

1) Defrost timer. Defrost timer may be "stuck" - failing to advance from a cooling cycle to a defrost cycle. May be found in the toe space of many fridges, but not all.

2) Defrost terminator. This is a thermal sensor that is secured (usually with a clip) to the refrigerant line close to the evaporator coil in / behind the freezer compartment. If this component fails to detect a rising temperature, it never allows the fridge to return to the cooling mode again.

3) Defroster Heating coil. This is a simple, relatively low wattage heater secured to or near the evaporator coil. It is powered through the defrost timer and shut off by the defrost terminator. If the coil is burned out or otherwise "open", it will not heat to melt ice buildup on the evaporator coil.

4) Fan. The fan is located near the evaporator coil. If the fan is unable move air from the freezer to the fridge, the compressor runs endlessly because cold air is not directed into the fridge compartment - where the thermostat is located.

5) Condenser coil. If the condenser has a "furry jacket" it's long overdue for a cleaning. Gently vacuum lint / dust / dirt collected on the coil to increase efficiency. This is probably not the problem - but it probably needs to be done anyway.

Most of these steps will require hand tools, schematics (specific to your model), electrical test equipment, etc. Be careful to not use sharp instruments that may puncture refrigerant lines or electrical insulation. Allow the ice to defrost with the fridge powered off with the freezer door opened, or place a pot of hot water inside, hair dryer directed at the coil, etc. Access to the evaporator coil is usually from the freezer compartment (back wall) and will require removal of any ice maker installed.

I hope this helps!

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