Question about Acer Aspire 5520-5908 Notebook

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Acer 5520 restore failed 0xa000000e

I'm triyng to restore my aspire 5520 but show a message- restore failed 0xa000000e click ok to restar the computer

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  • amarilys67 Feb 11, 2009

    restore from a disk

  • amarilys67 Feb 11, 2009

    reinstall everything.  I tried with a recovery disk or from a default system and send a same message restore failed
    The drive c is unread or corrupt

  • amarilys67 Feb 11, 2009

    how i formatting the hard drive?

  • John Cole
    John Cole May 11, 2010

    ok have you been able to boot up at all or are you trying to reinstall everything?

  • John Cole
    John Cole May 11, 2010

    are you restoring from a restore point or a disk? If its a restore point try a different date to restore from.

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Interesting little bit of extra info about this Acer eRecovery Management error.I just got hit with it on an Aspire 4500 Notebook, which was being rebuilt for multiboot use. Seems the Acer eRecovery Management tool won't work if existing partition to restore onto is less than 20 GB in size.

Not all versions of the tool have any partition management functionality, the version I have here doesn't. the Alt-F10 thing just allowed editing boot parameters of the restore dvd.

Posted on Jun 28, 2010

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The partitions on the drive have to be deleted. If the alt-f10 doesn't work as ind icated, you can follow this process that I found for an Acer Aspire Restore Failed - reason a0x000000e.

Posted on Apr 03, 2009

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I got it to work by deleting all the partitions on my drive (I first loaded xp, loaded system commander 9, and used that to delete all the partitions.)

Then while booting from the recovery cd, holding down alt-f10, the recovery dialog said it was partitioning the drive. (I didn't see this before, even if I partitioned the drive like it came from the factory.)

Then the rest of the recovery worked.

Posted on Feb 11, 2009

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If you have installed windows 7 put an xp disk in delete all partitions. Create a new partition format it. Quit the setup then go back to your restore cds for vista

Posted on Mar 25, 2010

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Ok it sounds like the hard drive either has some corrupt sectors or is damaged do you have a full install of your operating system if so try that. If that doesn't work and you get the same error try re formatting the hard drive. You will lose your data but it may be the only way

Posted on Feb 11, 2009

  • John Cole
    John Cole Feb 11, 2009

    you need the install disk and youll see an option for it

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It seems that when the pqservice partition is not on the drive, the recovery DVD won't work if the drive contains any partition (Restore Failed - reason 0xa000000e) is all you will see.

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