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Lost password for Laptop

I have a Laptop that is a Systemax, It has Windows XP Home. I have a co-worker that has forgotten her login password to Windows & I tried to get into safe mode to reset the password in the Administrator account. However, it comes up with a box with the user name & asking for the user’s password, so I am unable to even get into safe mode. Is there any way I can at least clear the password or reset it? Or am I going to have to take it apart & pull out the CMOS Battery? I would appreciate any help in this matter. Thanks! forgat the pasword log in

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As a last resort you might consider re-installing Windows XP.

I hope this solution is helpful.

Posted on Feb 12, 2009

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The cmos only works for the bios passwords. The only way is to have a authorized technician reset it because its stored on your harddrive

Posted on Feb 10, 2009

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