Question about Visioneer OneTouch 8920 Flatbed Scanner
I have windows xp and cannot get the one touch 8920 scanner
to 'connect'. I know the computer knows the scanner is there
because it makes the 'boink' sound when you turn the scanner
on and off. I've tried uninstalling and installing this scanner
numerous times with the CD and keep getting the same message
'cannot connect to scanner'.
I hope you have the answer.
These problems seems to have a different solution every time and with differents addon devices.
However you might want to try this...
1. Restart the computer in safe mode and uninstall the scanner software from the control panel (add/remove programs or sofware)
2. Shut the computer down.
3. Unplug the scanner from the computer
3. Restart the computer
4 Install the software from the CD.
5. plug in the scanner to the computer and let windows detect the scanner.
6. (optional) restart again.
Posted on Feb 11, 2009
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Posted on Jan 02, 2017
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Jun 11, 2015 | PANDIGITAL Office Equipment & Supplies
Most of your hardware on that computer will be have been made after Windows XP was released. Therefore the manufacture may not have any drivers for XP. I know HP will not list any. Best bet Put Windows 7 back on the computer. Go to hardware manager and write down every piece of hardware (brand/model). The try to go back to XP and go the individual hardware brands websites and look for XP drives. The problem at this point is you are most likely seeing a big yellow ? listed in device manager in XP, so you have no clue as to who made the individual piece of hardware. Also I am not sure that XP will support the touch screen.
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