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I planed to send it back to manufacturer, before packing it, I just knocked the back of camera with my palm in switch ON mode... the lens just retracted into normal position...
It can work for you to......
I am not an expert, it is just my experience I am sharing here. If Lens struck with Lens Error!! on the screen, charge the batteries, switch on the camera, when the lens tries to move, feel free to knock a bit hard at the back of the camera with ur palm...... you cant hurt it any more than it already is., it might help the misplaced gears to aline back in if it is a minor problem.
Sorry about this un expert advice but it worked for me...
I'm sure that every1 looking at this right now would love to
be able to do a quick fix for the dreaded E18 error. Well, I have fixed mine
several time in less time that it takes to take a picture. So here it is: This
error occurs when the lens is "stuck" or not extending "straight". The error can
happen in 3 ways: either when the lens wont "come out", or "comes out" and then
retracts, or does not retract at all. Mine did all of these at one stage or
another. 1) If the lens doesn't extend at all or it extends, but then
retracts again, do as follow: Turn the camera off. Place the camera on it's
back with the lens facing up and have a look at the "spacing" between the lens
and the lens housing. You'll probably notice that the gap is NOT EVEN all the
way around. To fix this, simply -VERY GENTLY- press down on the side where the
gap is the biggest. You will hear a "click" as it pops back in place. Try
powering it back on. 2) If the lens is extended all the time and won't retract at all, do as follow: Turn the camera off. Take the camera in one
hand and with the other gently, in turn, take the two part of the lens and
gently move it round in a circular movement. Do so with both sections of the
lens. You will once again hear a little "click" as it pops back in place. Power
the camera on. This has worked for me many times and it seems to happen when
the camera has been carried around and possible had a little knock. I hope this
is of help to someone else.
Hi, "E18"indicates an error that involves the lens unit or lens cover in your camera .This error appears where the lens is prevented from properly extending or retracting .The error may also be displayed if the lens camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera.Hold the camera so that your fingers do not touch the lens unit when you are shooting. Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred and might require service from canon.Or else try pressing the power button on and held it down while extending the zoom lens. The lens will extend out and the camera will be freed from the error. Thank you !!
Lens of the Camera doesn't retract: ---------------------------------------
Before trying any of the suggestions, make sure that the Battery is
fully charged and in recording mode.
1) Remove the batteries from the camera, wait for a couple of minutes,
then put them back in and turn the camera on.
2) Try compressed air. With a fine tip blow off gun and dry compressed
air (20 lbs) set the tip between the lens turret and the camera body
and turn on the air while moving the tip around the lens. It should
remove all dust and sand. Turn the camera on and it should function
3) Try forcing the camera lens:
Turn off the camera. Place it on the back with the lens facing up and
take a look at the spacing between the lens and the lens housing. If
you notice that the gap is not even all the way around the lens, the
problem should be easy to fix. This type of a problem usually occurs if
the camera was dropped while the lens was extended.
Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try
powering the camera back on.
If the lens doesn't extend at all or it extends, and then retracts
again, do the following.
(a) Turn the camera off.
(b) Take the camera in one hand and with the other gently take one part
of the lens and gently move it round in a circular movement. Do so with
both sections of the lens. You will hear a "click" as it pops back in
(c) Power the camera on.
Another version of this fix would be to pull and twist on the largest
ring of the lens while turning the camera on. Listen for a "click". If
at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start
If the camera's lens will not retract out, then eventually shuts down, here is what you try to do.
Hold the camera from your right hand with the lens facing down. Then tap the base of the camera to your left palm while turning the camara on; do this several times until the camera's lens retracts out.
This problem often occur when the camera was taken outdoor or in the beach. Sand or a tiny granule of dirt might got stuck in the base of the lens.
Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned. Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal. More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.