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Got to Control panel - Administrative Tools - Computer management - device manager.
you should see DVD/CD-ROM DRIVERS... Is there a yellow flag? if so right click and go to properties.
Uninstall the CD ROM and driver.
Now go back to control panel and follow the "add new hardware" prompts When ask "is the device connected"? Answer yes.
Windows will attempt to re-install the device.
If this does not work you may need to replace or use an external device.
replacing the DVD drive is not hard to do yourself and there are youtube clips that can help you.
Could you clarify, is this a laptop or a desktop computer?
Please check device manager and tell me what do you see there, right click on my computer or computer which you will find either on the desktop or in the start menu. Select Manage. Then on the left side, see the device manager, now look on the right, do you see any unknown devices or any with ? yellow mark on them? how about cd/dvd drives?
You must determine if the problem is the media you are using (CD, DVD) or the drive itself. (CD/DVD Rom)
First see if the driver is installed for the CD/DVD ROM by Right clicking My Computer and choosing Properties, Hardware, Device Manager. Clikc the plus sign next to DVD/CD Rom Drives to see if there is a yellow exclamation point, or question mark. This means you need to install the correct driver. If there are no yellow exclamation marks or question marks your driver is installed properly.
Next try playing difffernt CD's to see if any of them work. Confirm they are good CD's by playing them on another device, then try them on your Compaq. If the Cd's play on another device you may possibly be experiencing read errors on the CD/DVD Rom drive. Try using a CD Laser Cleaner that will clean the laser head of the CD /DVD Rom. it looks like a CD with small brushes on the music side. This may solve a read error problem. if that does not solve your problem you may need to replace the CD/DVD Rom drive.
Go to Control Panel >System>Hardware >Device Manager.
Click on the + sign and see if the cd/dvd drive is listed. Does it have a yellow or red mark?
If it does, right click it and select un-install. Then restart the computer.
While you are in the Device manager, click the + sign next to "IDE ATA/Atapi controllers"
Check and see if there is a red x or yellow exclamation sign on it. If there is right click and select un-install, then re-boot.
If that does not fix it, update your anti-virus and run a scan in Safe Mode. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
Download the latest driver for dvd rom from Acer that will work with Vista SP1. Also try uninstalling the device in device manager and restart your computer. Vista may find "new hardware" and install the driver from its driver pack in SP1.
Right click on cd rom device with yellow mark and click on uninstall. after that cd rom device is deleted from device list.now right click on Home and click scan for hardware changes.now you got driver installation for your cd rom.if not restart yopur system you will get driver installation.