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My first thought is that you have the wrong region code set in the device manager for your DVD as you probably know dvd's come in region deffinitions 1 for europe and 2 for the americas and suchlike .
Goto Control panel select device manager
select dvd players and then properties ( you do this by right clicking on dvd player or it may give you a property box to click on . ) then select region usually you have 5 chances to set your region before the computer locks you out of any change . change the region to the one for your area i thnk it's region 5 for Kenya and save and close device manager .
If dvd still refuses to play reinstall a player program like powerdvd or windvd to get the drivers running again . ..regards Vortash
hi i have a sony vaio vgn-fz18g it has a matshita bd-mlt uj-220v ata device. i played one dvd in it, windows vista did an update and my laptop does not recognise dvd's or blue ray discs, it recognises cd's, so i now have an expensive cd player. please can anyone help me i have been trying for over 3 months to try and solve this problem by removing upper and lower filters, removing driver and re-installing, updating driver the only thing in device manager that shows is a cd drive nothing else.
Typically these drives don't need an extra driver, as windows detects them automatically. The first thing I'd recommend trying is to right click it's entry with the exclamation mark and uninstall it. Once uninstalled, reboot the pc. It should install correctly then. If it doesn't, there may be an issue with the IDE controller it's connected to (usually a bios setting determining raid/ide mode).
XP home should automatically detect and install the device.
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There are a few concerns here:- if the drive has been virused, it may have been instructed to shut-down or corrupted the Drives Logical Board.
If you go to My Computer/Control Panel/System/Hardware/Device Manager.
See if your drive is recognised There, DVD/CD Rom Drives.
If it isn,t Click the small screen icon, top of page " Scan for hardware Changes " this should detect the drive if it,s recognisable by the system.
If it is, right click/Properties. And see if the device has any conflicts ( usually noticed by a yellow Triangle/exclamation Mark. Or drivers not installed.
Failing this, you can go into the systems Bios Screen. F2 at bootup. and see if the device is visible in there. And whether it,s enabled.
If none of this works, please mail back here.
If you rate this solution, without fixing your problem. i may be reluctant to assist you further.