Question about Philips HTS-6500/37 System

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Philips Soundbar HTS8100

I have an HTS8100 from philips. I had this hooked up to my TV and I am getting green pixels all over the screen. We thought it may be the cable so tried 2 differnt HDMI cables with the same issue, tried differnt HDMI ports on the TV that we know work. We also went and bought another one had the same issue, then took it to a friends house and had the same issue on his TV. Can anyone help with this issue??? What is the cause of this problem and is there a fix?

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  • Anonymous Feb 17, 2009

    same problem exchanged once same issue called phillips and they were clueless

  • time2jet Mar 01, 2009

    I have the exact same problem and Philips agreed to repair it through Pro TV & Audio Services at 888-607-7688. I haven't taken it in yet. Let you know. Thanks

  • Anonymous Apr 03, 2009

    same problem , it's not the hdmi ,av or 9.2 processor boards. Tried a firmware upgrade, same problem .

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Posted on Jan 02, 2017

ginko
  • 19396 Answers

SOURCE: How can I reset my Philips Soundbar system

You just remove batteries , unplug all cables, then put everything back together. This will reset the unit to factory settings.

Posted on May 15, 2009

  • 1 Answer

SOURCE: I own a HTS8100 SoundBAR. A friend stepped on the

You can order it directly from Philips.
http://philipsparts.fox-international.com/PhilipsConsumerModelDetail.aspx?&hlt=Link_PartsAcc_Home_Portable_Entertainment&scy=US&model=HTS8100/37&slg=AEN&mid=Link_PartsAcc_Home_Portable_Entertainment&session=20090603003207_72.73.160.138&ctn=HTS8100/37

Posted on Jun 03, 2009

  • 1 Answer

SOURCE: philips HTS8100 owner. Have

Same problem with my HTS8100. Little-to-no sound. Sometimes sound comes on very intermittently. I downloaded the software patch from the Philips website and installed it. This fixed the sound problem for about a week, then the problem came back. I'm not sure what else to do.

Posted on Jan 21, 2011

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You can order it directly from Philips.
http://philipsparts.fox-international.com/PhilipsConsumerModelDetail.aspx?&hlt=Link_PartsAcc_Home_Portable_Entertainment&scy=US&model=HTS8100/37&slg=AEN&mid=Link_PartsAcc_Home_Portable_Entertainment&session=20090603003207_72.73.160.138&ctn=HTS8100/37

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