Question about Canon Pixma MP500 All-In-One InkJet Printer

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Can't get it to scan

When I pull it up I find only the printer no scanner

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The scanner part of the MP500 uses a different program to the printer driver...

Recommend you go to the Canon website and download the Navigator software for your printer model.. Install and then run it... This program is what you scan from... or any other TWAIN compliant (compatible) program.

Posted on Feb 11, 2009

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1 Answer

My HP Photosmart C5240 will print from computer but will not scan or make copies.


Is there any error message displayed on the control panel of the printer just like one of the following:
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You may want to try following these steps:
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2. Try using your other electrical outlet because your AVR or Surge Extension may not be providing enough voltage for the printer.
3. Try using dirty cycle, meaning you need to directly cut the power of your printer by pulling of the power cord from the rear side of your printer and wait for about 30 seconds before inserting again and turn it on.

If all these steps do not improve your printer functionality, you may want to call the HP online help and ask for replacement.

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Install network scan gear on all PCs and make necessary settings ( IP, discover,... ), it should work as PULL scanner.

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1 Answer

My Dell 1815dn printer - says the scanner is locked. Makes horrible clicking sound when I try to scan of make a copy. How do I unlock the scanner?


The scanner has a manual lock (a blue sliding switch on the base of the scan bed inside of the printing output slot.)
This prevents the scan head from damage when the printer is moved.

Look and reach inside the paper outlet and pull the latch (located on the left) towards you.

If you have any more questions, just come back here and leave a comment - I'm happy to help.

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1 Answer

How to scan to the computer


Setup the printer on you machine using the appropriate drivers. Then go into the application you want to scan into.

In office it is the insert pull down menu > select picture > then choose from scanner or camera.

If you are using Outlook, you will need to make sure that the emails are in HTML format and using Word as the default editor.

In other apps, select the pull-down that allows an insert. Look for scanner or Twain source. Select the printer as the scanner source. Then click "ok" when the preview comes up.

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My Dell 1600n scanner function does not work properly. When the scan mechanism attemps to move there is a loud gear slipping / grinding sound. The scan mechanism moves only slightly. Is this something I...


sounds like your csanner is locked.up under where paper comes out look for a blue lever and pull towards you to unlock scanner.push in to lock scanner.check with printer off.

Mar 12, 2010 | Dell 1600n All-In-One Laser Printer

1 Answer

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Ir 2016, can be onlly pull scanner, so that means that you must have installed scan gear, selected in scan gear, and over microsoft word or similar insert scan ( INSERT PICTURE FROM SCANNER OR CAMERA ), but the machine must be in scan mode, put original on platen or dadf, and then "pull it"from PC.

Hope that helped


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Sep 30, 2009 | Canon imageRUNNER 2016 All-In-One Laser...

1 Answer

Can't get the scanner to work. the green light flashes, but no action takes place.


You should have software that came with your scanner. This will guide you through the scanning process as you pull the scan into your PC. Did your scanner come with Nuance paperport software?

Aug 26, 2009 | Printers & Copiers

2 Answers

I do not know how to scan


Put the documents that you want to scan on the top of your scanner glass, if you already installed the driver sofware of your printer to your computer, you shouldnt have any problems, just connect the USB cable that came with your printer, and press the Scan button on your printer and that should do it.

Thanks
Hope this would help.

Aug 25, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Printer is saying scanner is locked, unlock scanner


In the section where the paper exits the printer, there is a blue latch. Pull it towards you. It does take a little pressure to pull. You may need to press cancel a few times. That should clear it out. If it doesn't, The scanning unit assemply needs replaced...or the printer itselft which ever is cheaper.

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1 Answer

Cannot push scan on Mac


Are you working wireless? Connect directly by cable and you can work in two directions (printing is oneway and scanning too, but than the other way around. The last is only possible with cable connection)

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