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Windows me to windows xp pro sp3...no sound

Update windows me to windows xp and no sound......i formatted to ntfs installed xp pro sp3 then i get a found new hardware...pci modem (56k ac-link voice modem is in my device manager and when i click the cursor on it, it shuts my whole pc down)i have no mixer ,no audio device,no multimedia, no sound and the system is old ....its a gateway model n0cpp012...serial is 0021803987. there is not much info on the back of the modem either.ive tried to download the realtek it says need microsoft bus,ive tried the ac-link 3d game audio install(which is nowhere in my system device manager either) but it was conexant ac link instead,tried the gateway update but it brings up nothing to select to update i have no clue what else to do between this dial up modem not working and the no sound thing im going crazy...like i said earlier it shuts me down every time i even click 56k ac link voice modem in device manager...so im stuck. Can anyone help?I installed a linksys ethernet card and it auto installed the drivers for it...so i have internet capabilities for it but it needs to be capable of dialup. its a gateway flexatxstc bro essential 866 man.date 12/19/00

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  • kase22s Feb 11, 2009

    ive been working with www.techsupportforum.com under username kase22s to see the string of things ive done..i just need the external speakers to work thruogh the plugin.gateway 4000666 system serial is 0021803987

  • roninator May 11, 2010

    the model number provided does not seam to be correct. I cannot find it on the gateway website.Can you look for other labels. should be 3 or 4 numbers followed by 1 or 2 characters such as 7200XL, or 1 or 2 characters followed by 3 or 4 numbers and then 1 or 2 more characters. such as DX442XP. look on gateway website for your model.
    http://support.gateway.com/support/drive...

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Take the modem out.Then start the computer,go to the device manager and start at the top of the list and right click and update drivers for each item Including the bus,then restart.

Also,If you don't really need dial up,Leave the modem out.
If you do need it,Wait until you have updated all the system devices and then put it back in.


Please rate this a fixya.

Posted on Feb 11, 2009

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Posted on Jan 02, 2017

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