Question about HP Photosmart C3180 All-In-One InkJet Printer

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My hp c1300 all in one is not scanning!!!


I bought my hp c1300 Scan, Print, copier. about a year a ago. In a course of that year i've used the scanner a few times and it worked great. However, last week I wanted to scan some work information and the scanner did not work for me. I open the top + place the paper inside bottom right conner as indicated + closed the top + press the star scan key (the last key in the menu). and nothing happens 
can you help me? 
Thank you....

Posted by on

  • akoerner Feb 16, 2009

    I downloaded the drivers and when I push the scan button nothing happens.

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Have you verified that the software for it is installed and running?

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  • 214 Answers

Try this, unplug it from wall. Wait 5 minutes, plug it in & try again. You may have to reinstall the software since it's been awhile. Sometimes the updates that "good old gates" sends us messes with our hardware drivers ect.

Posted on Feb 10, 2009

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